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Customer Returns Representative Jobs in Anderson, SC

Customer Service Representative

Simpsonville, SC ยท On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

New

Customer Experience Representative

Greenville, SC ยท On-site

$15 - $20.50/hr

The Customer Experience Representative is the voice of Southern Tide, answering all inbound calls ... Partners with the logistics department to process online product returns. * Supports the Customer ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

New

Customer Service Representative

Greenville, SC ยท On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Hodges, SC ยท On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Greenville, SC ยท On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Support Representative

Simpsonville, SC ยท On-site

$14.25 - $19.50/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor ... Oversee all customer service requests to completion (orders, quotes, returns, etc.). Teamwork

Complete work orders and return customer calls * Confirm customer appointments * General office management * Perform other duties as needed which may include cross-training in related positions Job ...

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Customer Returns Representative information

See Anderson, SC salary details

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$17

$24

How much do customer returns representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer returns representative in Anderson, SC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What does a customer returns representative do?

A Customer Returns Representative is responsible for handling product returns and exchanges for a company. They assist customers with return requests, process refunds or replacements, and ensure all transactions comply with company policies. This role often involves troubleshooting issues, providing excellent customer service, and managing return documentation. Representatives also communicate with other departments to resolve return-related problems and improve the overall returns experience.

What are the key skills and qualifications needed to thrive as a customer returns representative?

To thrive as a Customer Returns Representative, you need strong problem-solving abilities, attention to detail, and familiarity with return policies, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, returns management software, and inventory tracking tools is often required. Excellent interpersonal skills, patience, and clear communication help in managing customer concerns and building positive relationships. These skills ensure efficient and accurate processing of returns, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer returns representatives, and how are they addressed within the team?

Customer Returns Representatives often encounter challenges such as handling dissatisfied customers, managing high volumes of return requests during peak periods, and ensuring accurate processing of returns to maintain inventory integrity. To address these, teams typically provide thorough training on conflict resolution, clear guidelines on return policies, and utilize technology to streamline return tracking. Regular team meetings and support from supervisors also help representatives share best practices and resolve complex cases efficiently.

What is the difference between Customer Returns Representative vs Customer Service Associate?

AspectCustomer Returns RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; training on return policiesHigh school diploma; basic customer service skills
Work EnvironmentRetail stores, warehouses, or call centersRetail stores, call centers, or online support
Employer & Industry UsageRetail, e-commerce, logisticsRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on processing returns and refundsHandles general customer inquiries and support

While both roles involve customer interaction, the Customer Returns Representative specializes in managing product returns, refunds, and exchanges, often requiring knowledge of return policies. The Customer Service Associate provides broader support, addressing various customer questions and issues. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Customer Returns Representative jobs in Anderson, SC?

For Customer Returns Representative jobs in Anderson, SC, the most frequently searched job titles are:

What cities near Anderson, SC are hiring for Customer Returns Representative jobs?

Cities near Anderson, SC with the most Customer Returns Representative job openings:

Infographic showing various Customer Returns Representative job openings in Anderson, SC as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,789 per year, or $17.2 per hour.

Customer Service Account Manager

KYOCERA AVX Greenville LLC

Fountain Inn, SC โ€ข On-site

Other

Re-posted 2 days ago


Job description

PRIMARY FUNCTION:
With direction from the Customer Service Supervisor and Sales Management, responsible for all activities within assigned accounts. Obtain maximum business while maintaining a high degree of customer service. This is to include pricing, delivery, technical information, and order maintenance. Provide support and guidance to field sales representatives.
DUTIES & RESPONSIBILITIES:
  • Build relationships with representatives, distributors and customers.
  • Prepare orders and perform order entry functions, which encompasses all functions and capabilities of the CRT and order processing system, whether manual or EDI.
  • Answer or direct through proper channels all requests received from customers, sales representatives, and distributors for larger tier accounts.
  • Prepare, review and disposition customer returns within specified time period.
  • Prepare quotations with the guidance of product managers, regional managers, and sales representatives.
  • Provide delivery information on new and existing orders, offering accurate potential part substitutions.
  • Promote sales of on-hand stock items and advise sales representatives and customers on KAVX product for potential application and/or competitor replacement.
  • Review and disposition debit and credit request submitted by customers direct or indirect through KAVX Account Department within allotted time.
  • Prepare and participate in customer visits for related accounts as required.
  • Compile information necessary to provide reports as required by customer and/or management.
  • Notify or inform supervisor and management on problems and opportunities via activity reports.
  • Train representatives, distributors and customers on KAVX system, policies, procedures, etc.
  • Monitor and report on customer forecast, demand pull and consignment functions.
  • Monitor distribution inventory within KAVX guidelines.
  • Monitor contract pricing online as well as reports generated by pricing discrepancies.
  • Verify ship and debits in conjunction with the accounting department.
PREFERRED QUALIFICATIONS:
  • 4 year Bachelor's degree preferred, or Associate's degree with relevant experience.
  • Possess strong communication skills with internal personnel, sales representatives and customer required.
  • Foster good business relations using excellent telephone and email etiquette.
  • Must be detail oriented and have the ability to function under pressure in an ever-changing environment.
  • Work overtime as required.

EEO Statement:
Kyocera-AVX is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.
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Scott Seation