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Customer Returns Representative Jobs in Georgia (NOW HIRING)

Ultimate LLC

Customer Account Representative

Buford, GA · On-site

$19 - $19.50/hr

Customer Account Representative Buford, GA | Fully Onsite | $19.00 - $19.50 per Hour Join a Team ... Processing returns, credits, factory chargebacks, and return authorizations * Coordinating order ...

New

Aaron's

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Job Title: Customer Experience Representative Job Family: BMUSA Customer Service FLSA Status ... Returns * Knowledge of BrandsMart USA return and exchange policies * Handle all customer inquiries ...

Oxford Industries

Manager, Returns

Lyons, GA · On-site

Communicate effectively with Customer Service Representatives (CSRs) and brand representatives regarding return status, customer requirements, and exception issues. * Enter, monitor, and track ...

Oxford Industries, Inc.

Manager, Returns

Lyons, GA · On-site

Communicate effectively with Customer Service Representatives (CSRs) and brand representatives regarding return status, customer requirements, and exception issues. * Enter, monitor, and track ...

Tommy Bahama

Manager, Returns

Lyons, GA · On-site

$60 - $80/hr

Communicate effectively with Customer Service Representatives (CSRs) and brand representatives regarding return status, customer requirements, and exception issues. Enter, monitor, and track ...

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

hajoca

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

If so, we'd like you to join our team as a Customer Service Representative . About the Role: You ... Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure.

hajoca

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

If so, we'd like you to join our team as a Customer Service Representative . About the Role: You ... Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure.

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Showing results 21-40

All JobsCustomer Returns Representative JobsCustomer Returns Representative Jobs in Georgia

Customer Returns Representative information

What does a customer returns representative do?

A Customer Returns Representative is responsible for handling product returns and exchanges for a company. They assist customers with return requests, process refunds or replacements, and ensure all transactions comply with company policies. This role often involves troubleshooting issues, providing excellent customer service, and managing return documentation. Representatives also communicate with other departments to resolve return-related problems and improve the overall returns experience.

What are the key skills and qualifications needed to thrive as a customer returns representative?

To thrive as a Customer Returns Representative, you need strong problem-solving abilities, attention to detail, and familiarity with return policies, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, returns management software, and inventory tracking tools is often required. Excellent interpersonal skills, patience, and clear communication help in managing customer concerns and building positive relationships. These skills ensure efficient and accurate processing of returns, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer returns representatives, and how are they addressed within the team?

Customer Returns Representatives often encounter challenges such as handling dissatisfied customers, managing high volumes of return requests during peak periods, and ensuring accurate processing of returns to maintain inventory integrity. To address these, teams typically provide thorough training on conflict resolution, clear guidelines on return policies, and utilize technology to streamline return tracking. Regular team meetings and support from supervisors also help representatives share best practices and resolve complex cases efficiently.

What is the difference between Customer Returns Representative vs Customer Service Associate?

AspectCustomer Returns RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; training on return policiesHigh school diploma; basic customer service skills
Work EnvironmentRetail stores, warehouses, or call centersRetail stores, call centers, or online support
Employer & Industry UsageRetail, e-commerce, logisticsRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on processing returns and refundsHandles general customer inquiries and support

While both roles involve customer interaction, the Customer Returns Representative specializes in managing product returns, refunds, and exchanges, often requiring knowledge of return policies. The Customer Service Associate provides broader support, addressing various customer questions and issues. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Customer Returns Representative jobs in Georgia?

For Customer Returns Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Returns Representative jobs in Georgia look for?

The top searched job categories for Customer Returns Representative jobs in Georgia are:

What cities in Georgia are hiring for Customer Returns Representative jobs?

Cities in Georgia with the most Customer Returns Representative job openings:

Customer Returns Representative jobs near you
Infographic showing various Customer Returns Representative job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

CSR / Customer Service Rep

JN Electrical Temperature Control Inc

Bowersville, GA • On-site

$12 - $22/hr

Other

PTO

Re-posted 27 days ago

Job description

JN Electrical Temperature Control in Bowersville, GA is calling all go-getters to apply to join our amazing team as a full-time CSR / Customer Service Rep!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that cares about its employees. We pay our CSR / Customer Service Reps a competitive wage of $12 - $22 per hour, dependent upon personal mindset and skillset. Additionally, we offer our CSR / Customer Service Reps the opportunity to receive a performance bonus. Our team also enjoys great benefits, including paid time off (PTO), birthdays off, a flexible schedule, personal growth opportunities, and a caring team. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT JN ELECTRICAL TEMPERATURE CONTROL
Since 1997, we've specialized in creating and designing home comfort solutions that guarantee greater efficiency and customer satisfaction. Our customers can feel the difference with our comfort services that include heating, air conditioning, indoor air quality, and electrical systems. With our team of professionals, we provide services that allow families to stay healthy and comfortable all year long. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable. From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering nothing but the best. Our commitment has been appreciated numerous times with the National Comfort Team award for Contractor of the Year, Johnstone Silver Award for Coleman HVAC Systems, National Comfort Institute: David Debien award for Technical Excellence, and more!
We are an established home services contracting company that truly cares about our employees. Our team enjoys working with a company that encourages infinite growth while providing the opportunity to make a real difference in the lives of others. We are an incredibly supportive team that strives to help each other succeed. Our goal is to build a company where employees are passionate and enthusiastic about life and work, which is why we offer great benefits, excellent perks, a positive culture, plenty of growth opportunities, and a work-life balance.
ARE YOU A GOOD FIT?
Ask yourself: Can you effectively prioritize multiple tasks and stay organized? Do you have great communication skills? Are you professional and polite? If yes, you might just be perfect for this scheduling position! If so, please consider applying for this CSR / Customer Service Rep position today!
YOUR LIFE AS CSR / CUSTOMER SERVICE REP
As a CSR / Customer Service Rep, you schedule service calls and create work orders for the technicians in our computer system. Second, you maintain the dispatch board and filing system while you dispatch the technicians. When information is received after installation, you schedule any necessary return trips, file the work orders, and update the service database. Finally, you provide the accounting department with maintenance contract billing information. You enjoy exceeding our customers' expectations for quality and value!
SERVICE AREAS
Employees are expected to work and commute to the following areas, alongside Bowersville:
  • Athens, GA 30601
  • Anderson, SC 29621
WHAT WE NEED FROM YOU
  • Computer literacy
  • Phone skills

Strong interpersonal skills are preferred. If you can meet these requirements and perform this CSR job as described above, we would be happy to have you as part of our team!

Apply