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Customer Returns Associate Jobs in Radcliff, KY (NOW HIRING)

BidFTA

Associate

Louisville, KY · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA

Associate

Elizabethtown, KY · On-site

$14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA.com

Associate

Louisville, KY · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA.com

Associate

Elizabethtown, KY · On-site

$14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA.com

Production Associate

Louisville, KY · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

BidFTA

Production Associate

Louisville, KY

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

Walgreens

Customer Service Associate

Radcliff, KY · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Radcliff, KY · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Radcliff, KY · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Louisville, KY · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Louisville, KY · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Radcliff, KY

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Radcliff, KY · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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Customer Returns Associate information

See Radcliff, KY salary details

$7

$15

$24

How much do customer returns associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer returns associate in Radcliff, KY is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What are popular job titles related to Customer Returns Associate jobs in Radcliff, KY?

For Customer Returns Associate jobs in Radcliff, KY, the most frequently searched job titles are:

What cities near Radcliff, KY are hiring for Customer Returns Associate jobs?

Cities near Radcliff, KY with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Radcliff, KY as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,926 per year, or $15.3 per hour.

Associate

BidFTA

Louisville, KY • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Description

Pay: $17

Hours: Monday - Friday: 8am - 4:30pm

Address: 7300 Intermodal Drive, Louisville, KY 40258


Company Info

BidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we are able to provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!


Job Description

Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable experience by providing exceptional customer service and maintaining a safe and clean environment that encourages our bidders to return. Accuracy and efficiency is the cornerstone of our success as a business and being an Associate is one of the best ways to start out here at BidFTA. This position requires somebody who has a desire to directly impact the success of a business with their exceptional customer service, work ethic, and attention to detail. We're a fast paced but casual work environment that's moving into a new growth stage and need people who are excited and passionate about the work they do and the team they are part of!


Job Duties include but are not limited to:

  • Welcome and answer customer questions about the auction pick up process
  • Prepare for auction pickup by downstacking pallets and organizing items accordingly
  • Offer friendly assistance to customers that need help finding their items
  • Perform customer checkout procedures
  • Maintain a clean, organized, and safe work environment
  • Lot product: photograph, grade, and confirm accurate description of auction items
  • Stay informed and adhere to BidFTA policies and procedures


Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.

Requirements

  • Friendly and helpful
  • Willingness to engage with customers
  • Excellent communication skills
  • Ability to multitask, prioritize, and manage time effectively in a fast paced environment
  • Detail oriented
  • 18 years of age or older
  • Ability to work quickly and efficiently
  • Ability to work well as part of a team
  • Proven history of strong work ethic
  • Willingness to learn new things
  • Adaptability to change
  • Technological literacy - Experience using an IOS device (iPad) is a plus but not required training will be provided.
  • Ability to work in a warehouse environment - Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs

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