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Customer Returns Associate Jobs in Radcliff, KY (NOW HIRING)

NESCO Inc

Pick/Pack Associate

Shepherdsville, KY · On-site

$18/hr

Process customer returns and credits when needed. * Maintain a clean, organized, and safe work area ... our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical ...

New

BidFTA.com

Associate

Elizabethtown, KY · On-site

$14.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA

Associate

Elizabethtown, KY · On-site

$14.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA

Associate

Louisville, KY · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA.com

Associate

Louisville, KY · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA

Production Associate

Louisville, KY · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

BidFTA.com

Production Associate

Louisville, KY · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

UniFirst

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

UniFirst

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

Walgreens

Customer Service Associate

Louisville, KY · On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Elizabethtown, KY · On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Louisville, KY

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Radcliff, KY

Customer Returns Associate information

See Radcliff, KY salary details

$7

$15

$24

How much do customer returns associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer returns associate in Radcliff, KY is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.21 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What cities near Radcliff, KY are hiring for Customer Returns Associate jobs?

Cities near Radcliff, KY with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Radcliff, KY as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,926 per year, or $15.3 per hour.

Pick/Pack Associate

NESCO Inc

Shepherdsville, KY • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Pick/Pack Associate
Hours: 10AM-6:30PM Mon-Fri
Pay: $18/per hour
Job Summary
The Pick/Pack Associate is responsible for accurately fulfilling customer orders by selecting products, verifying order accuracy, packing shipments, and preparing orders for distribution. This position requires attention to detail, the ability to meet daily productivity goals, and a commitment to quality and safety
Essential Responsibilities
  • Pick customer orders using manual paper pick sheets.& RF Scanners
  • Verify correct item, size, color, and quantity before packing.
  • Pack orders securely for shipment.
  • Create shipping labels using computer applications.
  • Utilize scanning systems to ensure order accuracy.
  • Maintain productivity and accuracy standards.
  • Identify and report inventory discrepancies.
  • Perform inventory cycle counts as assigned.
  • Process customer returns and credits when needed.
  • Maintain a clean, organized, and safe work area.
  • Assist with general warehouse duties as assigned.
Qualifications
  • Basic computer skills.
  • Strong attention to detail.
  • Ability to work in a fast-paced warehouse environment.
  • Ability to stand, walk, bend, and lift throughout the shift.
  • Ability to work both independently and as part of a team.
  • Good communication skills.

Physical Demands:
- Frequent walking throughout the warehouse
- Repetitive lifting, carrying, and packing
- Working on productivity and accuracy metrics
- Ability to lift up to approximately 50 pounds
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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