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Customer Returns Associate Jobs in Oklahoma (NOW HIRING)

Warehouse Associate

Tulsa, OK · On-site

$14 - $16.75/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate

Tulsa, OK · On-site

$13.75 - $16.50/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

PT Retail Warehouse Associate

Edmond, OK

$11.25 - $12.50/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse AssociateAs a Retail Warehouse Associate at Where Ya Bin, you will ...

Supply Associate

Edmond, OK · On-site

$16.65/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Piedmont, OK · On-site

$16.65/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Oklahoma City, OK · On-site

$16.65/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Jenks, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Tulsa, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Wheatland, OK · On-site

$16.65/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Coweta, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Glenpool, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Yukon, OK · On-site

$16.65/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Bixby, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Broken Arrow, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Bethany, OK · On-site

$16.65/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Oklahoma? For Customer Returns Associate jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Oklahoma look for? The top searched job categories for Customer Returns Associate jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Returns Associate jobs? Cities in Oklahoma with the most Customer Returns Associate job openings:
Infographic showing various Customer Returns Associate job openings in Oklahoma as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

$12 - $15/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description


Job Title: Full-Time/Part Time Operations Associate

Location: Distribution Center, 560 E Memorial Road, Oklahoma City

Starting Wage: $12-15/hr. 

About Us: At MetroShoe Warehouse, we pride ourselves on delivering exceptional service and quality products to our customers. We are committed to creating a diverse and inclusive environment for our employees.

Position Overview: We are seeking dedicated and hardworking Operations Associates to join our team at our Distribution Center. This full-time role offers flexible scheduling, competitive pay, benefits and a generous employee discount.

Hours of Operation:

  • Monday-Friday: 8 AM - 8 PM
  • Saturday: 10 AM - 7 PM
  • Sunday: 11 AM - 6 PM

Full-Time Benefits:

  • Health Insurance
  • Dental and Vision Insurance
  • 401K Plan
  • Paid Time Off
  • Flexible Schedules
  • 40-50% Employee Discount for you and your immediate family

Key Responsibilities:

  • Unload, sort, and distribute daily incoming freight according to company processes.
  • Receive, inspect, and document all discrepancies with incoming freight and report them to Accounting.
  • Pick, pack, and process daily transfer orders to replenish store inventories.
  • Handle daily sales orders, including picking, packing, and shipping online and Amazon orders.
  • Process all incoming online customer returns.
  • Maintain workplace cleanliness and organization.

Qualifications:

  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Must pass pre-employment drug screening.

Equal Opportunity Employer: We are proud to be an equal opportunity employer and are committed to creating a diverse workforce. Job offers are contingent upon passing a drug test.

If you require assistance or accommodation due to a disability, please contact the nearest MetroShoe Warehouse location, which can be found at www.metroshoewarehouse.com.