The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional ... Handle customer returns and exchanges - Maintain a clean and organized work area - Assist in ...
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The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional ... Handle customer returns and exchanges - Maintain a clean and organized work area - Assist in ...
The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional ... Handle customer returns and exchanges - Maintain a clean and organized work area - Assist in ...
The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional ... Handle customer returns and exchanges - Maintain a clean and organized work area - Assist in ...
Automotive Parts Associate (Requires Previous Experience In Automotive Parts)
Columbus, MS · On-site
$17 - $20/hr
The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional ... Handle customer returns and exchanges - Maintain a clean and organized work area - Assist in ...
Automotive Parts Associate (Requires Previous Experience In Automotive Parts)
Columbus, MS · On-site
$17 - $20/hr
The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional ... Handle customer returns and exchanges - Maintain a clean and organized work area - Assist in ...
... improve the Customer Returns and ReCommerce processes and tools You will manage established programs for our operations teams to ensure the best associate and customer experience. Key job ...
... improve the Customer Returns and ReCommerce processes and tools You will manage established programs for our operations teams to ensure the best associate and customer experience. Key job ...
... improve the Customer Returns and ReCommerce processes and tools You will manage established programs for our operations teams to ensure the best associate and customer experience. Key job ...
... improve the Customer Returns and ReCommerce processes and tools You will manage established programs for our operations teams to ensure the best associate and customer experience. Key job ...
Customer Service Associate
Hernando, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Hernando, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Pascagoula, MS · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Pascagoula, MS · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$13 - $18/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
New
Customer Service Associate
$13 - $18/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
New
Customer Service Associate
Hattiesburg, MS · On-site
$11 - $15.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Hattiesburg, MS · On-site
$11 - $15.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Jackson, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Jackson, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Jackson, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Jackson, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Mccomb, MS · On-site
$12.50 - $17.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Mccomb, MS · On-site
$12.50 - $17.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$12.50 - $17.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$12.50 - $17.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Pascagoula, MS · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Pascagoula, MS · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Oxford, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Oxford, MS · On-site
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Olive Branch, MS · On-site
$13 - $18/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
New
Customer Service Associate
Olive Branch, MS · On-site
$13 - $18/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
New
Customer Service Associate
Tupelo, MS · On-site
$13.75 - $19/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Tupelo, MS · On-site
$13.75 - $19/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$13.75 - $18.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Tupelo, MS · On-site
$13.75 - $19/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Tupelo, MS · On-site
$13.75 - $19/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Returns Associate information
What does a customer returns associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What are the key skills and qualifications needed to thrive as a customer returns associate?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What are some common challenges faced by customer returns associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are popular job titles related to Customer Returns Associate jobs in Mississippi?
For Customer Returns Associate jobs in Mississippi, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Mississippi look for?
The top searched job categories for Customer Returns Associate jobs in Mississippi are:
What cities in Mississippi are hiring for Customer Returns Associate jobs?
Cities in Mississippi with the most Customer Returns Associate job openings:
Automotive Parts Associate (Requires Previous Experience In Automotive Parts)
Columbus, MS
$17 - $20/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Job description
Job Summary:
Requires two or more years experience in a dealership or other retail parts department. The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional customer service to our clients while assisting them with their automotive parts needs. This is a full-time, hourly position in the auto industry located in Columbus, Mississippi. This is an individual contributor role where you will be an essential member of our team, supporting our mission to deliver great customer service. The compensation for this position is $17 to $20 per hour, paid weekly.
Compensation & Benefits:
In addition to competitive pay, this position also offers benefits such as health insurance, dental and vision insurance, 401(k) retirement plan, paid time off, and employee discounts on vehicle purchases and service.
Responsibilities:
- Greet customers and assist them with locating and purchasing parts in person, over the phone, or online
- Use electronic cataloging systems to identify and order parts for customers
- Advise customers on alternate products or options if needed
- Check availability and pricing of parts from various suppliers
- Track inventory and complete orders accurately and in a timely manner
- Handle customer returns and exchanges
- Maintain a clean and organized work area
- Assist in receiving and stocking of new parts inventory
- Ensure all customers receive exceptional service and resolve any customer complaints or concerns
- Collaborate with other team members to ensure efficient and effective workflow
- Keep up-to-date with new products and promotions to better serve customers
Requirements:
-Two or more years experience in a dealership or other retail parts department
- High school diploma or GED equivalent
-Strong communication and interpersonal skills
- Knowledge of automotive parts and systems is preferred
- Proficient in using electronic cataloging systems
- Basic math skills and ability to handle transactions accurately
- Ability to lift up to 50 pounds and stand for long periods
- Willingness to work flexible hours, including weekends and holidays as needed
- Valid driver's license
EEOC Statement:
Carl Hogan GM is an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment practices, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.