ZipRecruiter

Log In

1

Customer Returns Associate Jobs in Idaho (NOW HIRING)

Factory Motor Parts

Warehouse Associate

Boise, ID · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Associate We are looking for an energetic and highly-motivated Operations Associate who ... Ability to write customer returns accurately * Must be able to handle hazardous materials

New

Factory Motor Parts

Warehouse Associate

Boise, ID · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

Warehouse Associate

Boise, ID · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are looking for an energetic and highly-motivated Operations Associate who is ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

Warehouse Associate

Boise, ID · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

Operations Associate

Boise, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Albertsons

Customer Service Clerk

Boise, ID

$15 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Homedale, ID

$15 - $18.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Boise, ID · On-site

$15 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Carmax

Supply Associate

Eagle, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Caldwell, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Nampa, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Boise, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Meridian, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Garden City, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Supply Associate

Garden City, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Supply Associate

Meridian, ID · On-site

$16.65/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

next page

Showing results 1-20

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Idaho

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What are popular job titles related to Customer Returns Associate jobs in Idaho?

For Customer Returns Associate jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Idaho look for?

The top searched job categories for Customer Returns Associate jobs in Idaho are:

What cities in Idaho are hiring for Customer Returns Associate jobs?

Cities in Idaho with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Idaho as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Returns and Shipping Associate (Coeur d'Alene, ID)

Staples

Coeur D Alene, ID • On-site

$13.80 - $14.05/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 635 frontline employees who took The Breakroom Quiz

427th of 734 rated retailers

Job description

Shipping Associates provide exceptional customer service and have our customers' needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance, full-time eligible for medical coverage
  • And many more benefits
  • Compensation based on qualifications and experience

Help both your customer and your store win.
  • Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
  • Provide strong customer service, whether it's an Amazon return, shipping a package via UPS or another related service.
  • Engage in and identify customer needs for shipping and explain different shipping options
  • Maintain the Shipping area to ensure efficient processing and storage of packages
  • Ensure supplies required to process Ship and Returns are in stock
  • Provide exceptional customer service to create a positive, inviting environment for customers
  • Understand and use basic selling skills to engage and present solutions
  • Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Must be able to engage with customers and understand their needs to drive additional sales
  • Ability to lift/push/move materials up to the 100-pound range
  • Strong attention to detail, organization, ability to multi-task and manage priorities
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information

Staples does not sponsor applicants for work visas for this position.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply