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Customer Returns Associate Jobs in Connecticut (NOW HIRING)

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

Operations Associate

Orange, CT · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Unifirst

Customer Service Representative

Stratford, CT

$16.50 - $22.50/hr

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

Unifirst

Customer Service Representative

Stratford, CT

$16.50 - $22.50/hr

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

PGA TOUR Superstore

Customer Service Associate

Norwalk, CT · On-site

$14.50 - $20/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Norwalk, CT · On-site

$14.50 - $20/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Norwalk, CT · On-site

$14.50 - $20/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Carmax

Supply Associate

Hartford, CT · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Connecticut

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What are popular job titles related to Customer Returns Associate jobs in Connecticut?

For Customer Returns Associate jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Connecticut look for?

The top searched job categories for Customer Returns Associate jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Returns Associate jobs?

Cities in Connecticut with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Connecticut as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

DC Warehouse Associate

Factory Motor Parts

Branford, CT • On-site

$15.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Factory Motor Parts rating

6.3

Company rating: 6.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

302nd of 362 rated logistics

Job description

Founded in 1945 as Elliott Auto Supply, Factory Motor Parts (FMP) has grown from a single location in Minneapolis into a nationwide distribution network. FMP is a multi-generational, family-owned company that prides itself on providing premium original equipment and name-brand automotive parts, serving as a total resource for professional service centers, dealerships, fleets, and wholesale customers.
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated, detailed, and strives for accuracy. Apply with us today!
Job Responsibilities Include:
  • Accurately pull customer orders
  • Participate in inventory cycle counts
  • Stock shelves as inventory arrives
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Performs other duties as assigned

In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.
Job Requirements:
  • 18 years of age or older
  • High School Diploma or GED equivalent
  • Valid driver's license and clean driving record preferred.
  • Previous warehouse experience. Forklift experience is a plus.
  • High attention to detail with a positive work ethic
  • Ability to lift up to 75 lbs.
  • Ability to interact with various levels of management and customers

We are an EEOC/AA Employer.
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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