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Customer Return Associate Jobs in Tulsa, OK (NOW HIRING)

Lowe's

Part Time - Back End Clerk - Flexible

Tulsa, OK

$14.50 - $17.25/hr

Key Responsibilities Process customer returns in accordance with company policies and procedures ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

School of Rock

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Answer all incoming phone calls within three rings and return messages in a timely manner.

School of Rock

Customer Care Associate

Jenks, OK · On-site

$12.50 - $17/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Answer all incoming phone calls within three rings and return messages in a timely manner.

Dal-Tile

Warehouse Associate

Tulsa, OK · On-site

$14 - $16.75/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate

Tulsa, OK · On-site

$13.75 - $16.50/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Youth Enrichment Brands

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Answer all incoming phone calls within three rings and return messages in a timely manner.

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Answer all incoming phone calls within three rings and return messages in a timely manner.

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Answer all incoming phone calls within three rings and return messages in a timely manner.

Carmax

Supply Associate

Jenks, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Coweta, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Tulsa, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Glenpool, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Bixby, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Broken Arrow, OK · On-site

$16.65 - $19.17/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Walgreens

Customer Service Associate

Claremore, OK

$12 - $16.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Owasso, OK · On-site

$12.25 - $17/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Broken Arrow, OK · On-site

$12.25 - $17/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Broken Arrow, OK · On-site

$12.25 - $17/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Broken Arrow, OK · On-site

$12.75 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Broken Arrow, OK

$12.75 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Tulsa, OK

Customer Return Associate information

See Tulsa, OK salary details

$8

$15

$25

How much do customer return associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer return associate in Tulsa, OK is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Tulsa, OK? For Customer Return Associate jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Tulsa, OK look for? The top searched job categories for Customer Return Associate jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Customer Return Associate jobs? Cities near Tulsa, OK with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Tulsa, OK as of August 2026, with employment types broken down into 65% Full Time, 19% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $32,559 per year, or $15.7 per hour.

Part Time - Back End Clerk - Flexible

Lowe's

Tulsa, OK

$14.50 - $17.25/hr

Part-time

Posted 7 days ago

Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,248 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,225 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% say they have respectful managers

    say they have respectful managers

Featured by Lowe's, based on 5248 Breakroom Quiz responses from their frontline employees

Job description


Key Responsibilities
Process customer returns in accordance with company policies and procedures
Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation
Coordinate vendor credits and replacements as required, following established guidelines
Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy
Maintain accurate records of all return transactions and associated documentation
Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation
Process receiving paperwork and update inventory systems accurately
Ensure merchandise is properly labeled, stored, and routed to appropriate locations (sales floor, backroom, or return processing)
Support inventory accuracy through routine checks and report discrepancies to leadership
Generate and review standard reports related to returns, damaged goods, and inventory exceptions
Coordinate with receiving and store teams to ensure efficient product flow
Maintain organization of backroom and return areas
Follow all safety procedures related to material handling, hazardous materials, and equipment use
Identify and properly handle hazardous or restricted items in accordance with guidelines
Maintain a clean, organized, and safe work environment
Provide basic support for customer return inquiries when needed
Communicate with vendors or manufacturers to facilitate returns, credits, or replacements following standard procedures
In addition, the Back-End Clerk plays a key role within the Receiving Office, supporting administrative and logistical functions. Responsibilities include maintaining accurate record retention, confirming inbound and outbound truck schedules, and completing daily and weekly operational reports. This role also involves managing items that are out for repair, handling claims and inventory adjustments and providing support to receiver/stocker teams with truck unloading and purchase order (PO) processing as needed
This individual may be held accountable for other duties as assigned
Preferred Qualifications
High school diploma or GED
1 year of experience processing and filing merchandise receiving paperwork
1 year of experience with store inventory receiving and administration
6 months of experience in warehouse data entry/bookkeeping
6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment
6 months of retail experience accepting or processing returns
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946

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