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Customer Return Associate Jobs in Salem, OR (NOW HIRING)

Customer Service Clerk

Woodburn, OR

$16.25 - $19.75/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Customer Service Associate

Newberg, OR

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Newberg, OR · On-site

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Newberg, OR

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Newberg, OR · On-site

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Newberg, OR · On-site

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Newberg, OR · On-site

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... return to work o I need flexibility in my schedule because I have children or other ...

Customer Service Associate - Temporary

Albany, OR · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Salem, OR · On-site

$14.50 - $20.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Salem, OR · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Clerk

Woodburn, OR · On-site

$16.25 - $19.75/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Customer Service Clerk

Woodburn, OR · On-site

$16.25 - $19.75/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Customer Service Clerk

Woodburn, OR · On-site

$16.25 - $19.75/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

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Customer Return Associate information

See Salem, OR salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer return associate in Salem, OR is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Salem, OR?

For Customer Return Associate jobs in Salem, OR, the most frequently searched job titles are:

What cities near Salem, OR are hiring for Customer Return Associate jobs?

Cities near Salem, OR with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Salem, OR as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,826 per year, or $17.2 per hour.

$16.25 - $19.75/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 21 days ago


Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,168 frontline employees who took The Breakroom Quiz

69th of 123 rated grocery stores


Job description

A Day in the Life:

As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve operating electronic scanning cash registers, receiving payment for customer purchases, honoring discounts and coupons, assisting customers with Loyalty Program questions or sign-ups, and bagging items. You will also operate machines to sell money orders, lotto tickets, and transfer funds by wire, process customer returns, sell gift cards and lotto tickets, and handle other transactions as needed. Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the store, replace stock in display areas, and adhere to the uniform and grooming policy.

What you bring to the table:

  • Customer Service Skills: Prior customer service skills or related experience.
  • Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
  • Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
  • Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
  • Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
  • Teamwork: Ability to work independently as well as within a large team.
  • Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Inclusive work culture built on belonging
  • Competitive Wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development.
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.

What Albertsons employees say

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