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Customer Return Associate Jobs in Camden, NJ (NOW HIRING)

Clark Associates

Front End Associate

Pennsauken, NJ · On-site

$16 - $19/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

The Restaurant Store

Front End Associate

Pennsauken, NJ · On-site

$18 - $21/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Albertsons

Customer Service Clerk

Maple Shade, NJ

$15.92 - $21/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Runnemede, NJ

$15.92 - $21/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Camden, NJ

Customer Return Associate information

See Camden, NJ salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer return associate in Camden, NJ is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Camden, NJ?

For Customer Return Associate jobs in Camden, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Camden, NJ look for?

The top searched job categories for Customer Return Associate jobs in Camden, NJ are:

What cities near Camden, NJ are hiring for Customer Return Associate jobs?

Cities near Camden, NJ with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Camden, NJ as of August 2026, with employment types broken down into 65% Full Time, 19% Part Time, and 16% Temporary. Highlights an 79% In-person, and 21% Hybrid job distribution, with an average salary of $35,964 per year, or $17.3 per hour.

Returns Desk Associate

San Francisco Art Institute

Philadelphia, PA • On-site

$17.05 - $21.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

What This Position is All About
Under the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our specialized work groups.
Who You Are:
  • You have strong interpersonal skills, and are customer service orientated
  • Have the ability to lift cartons, handle racks and carts of merchandise. Lifting of up to 15 pounds may be required
  • Must have knowledge of POS and strong computer skills, i.e. Google, MS Office, and adapt to changing technology
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision

You Also Have:
  • Ability to work a flexible schedule as per business needs & adheres to dependability standards
  • Demonstrates attention to detail and keeps personal work space organized
  • Ability to influence team to follow store policies & procedures to help in decision-making

As The Returns Associate, You Will:
  • Daily functions including but not limited to following:
    • Opening/ Closing of digital return register
    • Maintain a neat and organized environment
    • Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in reconciling reports
    • Ensure product is secured to standard
    • Maintain integrity of product, by ensuring all .com returns are separated, organized and secure.
    • Resolve customer issues both internal and external
    • May also support other related Specialized Operations functions such as but no limited to: Cash Reconciliation, Gift Card Events, Jewelry Operations etc
  • Collaboration between multi-work streams such as:
    • Ensure when return is completed that the return printout is attached to each item
    • Communicate with Merchandise Operations Team, Asset Protection team & Assistant General Manager of Operations
  • Communication:
    • Follow up on necessary reporting, and escalates potential issues for resolution
    • Liaison between clients and store
  • Ad hoc responsibilities as needed

Your Life and Career at SFA:
  • Be a part of a team of disruptors focused on stores and redefining the luxury experience.
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time Associates (including medical, vision and dental)
  • An amazing Associate discount

Salary and Other Compensation:
The starting hourly rate for this position is between [$17.05-21.32 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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