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Customer Return Associate Jobs in Florida (NOW HIRING)

Clark Associates

Front End Associate

Orlando, FL · On-site

$15 - $18/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Bass Pro Shops

Customer Relations Associate

Destin, FL · On-site

$36K - $45K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Cabela's

Customer Relations Associate

Destin, FL · On-site

$36K - $45K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Hertz

Part Time Customer Service Associate

Tallahassee, FL · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate , you will be interacting with our customers who come to the ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

exhibitDEAL

Be Seen First

Customer Service Associate

North Miami Beach, FL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

exhibitDEAL is currently seeking a Customer Service Associate to join our team in Miami, FL. ABOUT ... Support warranty claims, returns, and issue resolution * Assist sales team with follow-ups and ...

Hertz

Part Time Customer Service Associate

Orlando, FL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Part Time Customer Service Associate The Part Time Customer Service Associate provides customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Bass Pro Shops

Customer Relations Associate

Destin, FL · On-site

$36K - $45K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Clark Associates

Bilingual Front End Associate

Orlando, FL · On-site

$13.50 - $16.75/hr

Job Summary The Bilingual Front End Associate with The Restaurant Store is responsible for ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

paradigm

Return to Work Coordinator

Tampa, FL · Remote

$21.06 - $23/hr

Join Paradigm as a Return-to-Work Coordinator in a fully remote role with typical business hours ... Associate or bachelor's degree * Must be comfortable with heavy phone work * Customer Service ...

paradigm

Return to Work Coordinator

Tampa, FL · Remote

$21.06 - $23/hr

Join Paradigm as a Return-to-Work Coordinator in a fully remote role with typical business hours ... Associate or bachelor's degree * Must be comfortable with heavy phone work * Customer Service ...

Genuine Parts Company

Warehouse Associate

Winter Garden, FL · On-site

$14 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Floor & Decor Holdings

Customer Service Associate

Miami, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cashier (Customer Service Associate) Base Pay: This role has a minimum base pay from $15.00 per ... product returns, performing basic cash office functions and providing every customer with an ...

Collins Consulting

Customer Service I

Lake Mary, FL · On-site

$14 - $19/hr

Coordinates customer returns * Follows all regulatory policies, procedures, privacy, and security ... Associate degree or equivalent work history * Bilingual-English/Spanish a plus, but not required

Floor & Décor

Customer Service Associate

Hialeah, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor ... product returns, performing basic cash office functions and providing every customer with an ...

Floor & Decor

Customer Service Associate

Miami, FL

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor ... product returns, performing basic cash office functions and providing every customer with an ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Florida

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are popular job titles related to Customer Return Associate jobs in Florida?

For Customer Return Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Florida look for?

The top searched job categories for Customer Return Associate jobs in Florida are:

What cities in Florida are hiring for Customer Return Associate jobs?

Cities in Florida with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Florida as of August 2026, with employment types broken down into 65% Full Time, 19% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution.

Front End Associate

Clark Associates

Orlando, FL • On-site

$15 - $18/hr

Full-time

Re-posted yesterday

Clark Associates rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

116th of 417 rated retail wholesalers

Job description

Job Summary
The Front End Associate with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Front End Associate supports key operational goals by efficiently handling cashier duties, assisting customers at the front of the store, and serving as the first point of contact for in-store and phone inquiries. This role ensures smooth checkout operations, accurate transactions, organized front-end areas, and effective support with returns, memberships, and customer questions. Through strong customer service strategies and collaboration with branch leadership, the Front End Associate helps advance the goals of our sales, order fulfillment, merchandising and inventory teams.
Job Location
8205 S John Young Pkwy, Orlando, FL 32819
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
  • Consistently achieve high levels of point-of-sale transactions on a daily basis
  • Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
  • Process customer returns and ensure items are restocked appropriately
  • Expedite customer flow through checkout lanes to minimize wait times
  • Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
  • Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
  • Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
  • Refill and merchandise impulse products at the front end to support sales
  • Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Physical Requirements
  • Work is performed while standing and/or walking, up to and including 9 hours/day.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires regular bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications
Experience
  • Minimum of 1 year of relevant experience in retail and/or supply chain management

Education
  • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills
  • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
  • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
  • Service leadership approach with a demonstrated desire to exceed expectations

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