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Customer Retention Advisor Jobs in Kansas (NOW HIRING)

Complete Staffing

Customer Success Manager

Lenexa, KS · On-site

... retention. The ideal candidate is analytical, proactive, highly organized, and comfortable serving as a trusted advisor to a portfolio of business clients. As a Customer Success Manager, you will ...

Busey

Customer Care Advisor

Leawood, KS · On-site

$19 - $21/hr

Ensure customer satisfaction and retention * Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering ...

Busey

Customer Care Advisor

Leawood, KS · On-site

$19 - $21/hr

Ensure customer satisfaction and retention * Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering ...

Busey Bank

Customer Care Advisor

Leawood, KS · On-site

$19 - $21/hr

Ensure customer satisfaction and retention * Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering ...

Hyundai Motor America

Service Consultant

Merriam, KS · On-site

$80 - $100/hr

Customer Service Advisor * Automotive Customer Service * Automotive Repair Orders * Warranty Administration * Maintenance Sales * Customer Retention * Automotive Retail * Hyundai, Kia, Honda, Toyota ...

ADT

Resale Solutions Advisor

Lenexa, KS · On-site

$4.0K/wk

Enhance customer retention by proactively affirming customer satisfaction following the completion ... Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first ...

ADT Security Services

Resale Solutions Advisor

Lenexa, KS · On-site

$4.0K/wk

Enhance customer retention by proactively affirming customer satisfaction following the completion ... Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first ...

Hyundai Motor America

Service Consultant

Merriam, KS · On-site

$70K - $120K/yr

... Advisor • Automotive Customer Service • Automotive Repair Orders • Warranty Administration • Maintenance Sales • Customer Retention • Automotive Retail • Hyundai, Kia, Honda, Toyota ...

Hyundai Motor America

Service Consultant

Manhattan, KS · On-site

$45K - $80K/yr

Education High School Experience 1-3 years Additional Information Service Advisor - Automotive ... Maintain strong customer relationships and support customer retention. Work closely with ...

Genesis Health Clubs

Fitness Advisor

Wichita, KS · On-site

... new member sales, and retention. * Drive membership growth and help build strong, lasting ... Provide exceptional customer service and guide members toward their fitness goals. Qualifications:

lwg

Service Advisor - Midas

Wichita, KS · On-site

Assistin developingand implementingstrategies for customer retention and future business growth to maximize and exceed business objectivesand sales and profitability goals. * Provide legendary ...

Cable One

Customer Care & Sales Advisor I

Emporia, KS · On-site

As Customer Care and Sales Advisor, I, you'll be the supportive voice and solutions partner for our ... Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

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Showing results 1-20

All JobsCustomer Retention Advisor JobsCustomer Retention Advisor Jobs in Kansas

Customer Retention Advisor information

What is the difference between Customer Retention Advisor vs Customer Service Representative?

AspectCustomer Retention AdvisorCustomer Service Representative
Primary FocusBuilding long-term customer loyalty and reducing churnHandling customer inquiries and resolving issues
Skills NeededCommunication, relationship management, sales techniquesProblem-solving, communication, product knowledge
Work EnvironmentProactive outreach, account managementReactive support, call center or retail setting
Common CertificationsCustomer service or sales certifications often preferredCustomer service certifications beneficial

While both roles involve customer interaction, a Customer Retention Advisor focuses on maintaining customer loyalty and reducing churn through proactive engagement, whereas a Customer Service Representative primarily responds to customer inquiries and resolves issues. The roles overlap in communication skills and industry usage but differ in their strategic approach and daily responsibilities.

What is a customer retention advisor?

A customer retention advisor is a professional responsible for developing strategies to keep existing customers engaged and loyal to a company. They analyze customer data, communicate with clients, and implement programs to improve satisfaction and reduce churn, often using CRM tools. Strong communication skills and knowledge of customer service are essential for this role.

What is the role of a customer retention advisor?

A customer retention advisor is responsible for maintaining and strengthening relationships with existing customers to encourage repeat business and loyalty. They analyze customer data, address concerns, and develop strategies to improve customer satisfaction, often using CRM tools. Strong communication and problem-solving skills are essential in this role.
Customer Retention Advisor jobs near you
Infographic showing various Customer Retention Advisor job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Automotive Service Advisor

Manhattan, KS • On-site

Briggs Automotive Group
See more jobs at Briggs Automotive Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Job Title: Automotive Service Advisor
Location: Manhattan, KS
Compensation: $45, 000 - $145, 000 per year, including performance-based commission
Employment Type: Full-time
Position Overview
As an Automotive Service Advisor, you are the face of our service department and the primary link between our customers and our technicians. You will guide customers through their vehicle maintenance and repair journey, ensuring they receive expert advice and a seamless service experience.
Key Responsibilities
  • Customer Liaison: Greet customers, listen to vehicle concerns, and document service requests accurately.
  • Service Estimates: Prepare detailed repair estimates, explaining the necessity of services and maintenance based on manufacturer requirements.
  • Workflow Management: Coordinate with technicians to monitor repair progress and provide timely updates to customers.
  • Sales & Retention: Advise customers on preventive maintenance and additional needed repairs to ensure vehicle safety and performance.
  • Administrative Excellence: Manage repair orders (ROs), process payments, and verify warranty or service contract coverage.

What We're Looking For
  • Communication Skills: Ability to translate technical mechanical terms into easy-to-understand information for customers.
  • Technical Aptitude: Basic understanding of automotive systems; [e.g., ASE Certification] is a major plus.
  • Software Proficiency: Experience with dealership management systems (e.g., Reynolds & Reynolds, CDK, or VAST).
  • Reliability: A valid driver's license with a clean driving record and the ability to work in a fast-paced environment.

Benefits & Perks
  • Health & Wellness: Comprehensive medical, dental, and vision insurance.
  • Financial Security: 401(k) with company matching.
  • Time Off: Generous paid time off (PTO) and holiday pay.
  • Extras: Employee discounts on vehicle purchases and service, and professional development assistance.

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