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Customer Reliability Engineer Jobs in Moses Lake, WA

Lambweston

Sr Reliability Specialist

Quincy, WA · On-site

Our customer base includes international food service providers, restaurants, and households in ... Support Engineering and Maintenance Manager to create and execute a maintenance and capital budget

Lamb Weston, Inc.

Sr Reliability Specialist

Quincy, WA · On-site

Our customer base includes international food service providers, restaurants, and households in ... Support Engineering and Maintenance Manager to create and execute a maintenance and capital budget ...

Lamb Weston

Sr Reliability Specialist

Quincy, WA · On-site

Our customer base includes international food service providers, restaurants, and households in ... Support Engineering and Maintenance Manager to create and execute a maintenance and capital budget

Lamb Weston

Sr Reliability Specialist

Quincy, WA · On-site

Our customer base includes international food service providers, restaurants, and households in ... Support Engineering and Maintenance Manager to create and execute a maintenance and capital budget ...

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Senior Maintenance Manager

Othello, WA

$102K - $137K/yr

... Engineers and Reliability Engineers to drive site-wide maintenance strategy and performance. About McCain. Click Here Leadership principles. * Understanding customer needs * Driving innovation

Amazon

DCO Technician III, DCC Communities

Moses Lake, WA · On-site

$39K - $50K/yr

... levels of reliability for our customers. All candidates should be willing to work both ... engineers, software developers, vendors, and contractors - Performing on-call duties and ...

Vantage Data Centers

Design Manager, NA

Quincy, WA · Hybrid

... reliability, efficiency and sustainability in flexible environments that can scale as quickly as ... Collaborating closely with the Regional Product, Design Engineering, New Site Development ...

Terex

Quality Manager

Moses Lake, WA

$115K - $140K/yr

... customer. This includes defining and improving quality standards, specifications, and other ... Works closely with segment Supplier Quality and Design Engineering teams to improve supplier ...

Terex Corporation

Quality Manager

Moses Lake, WA · On-site

$115K - $140K/yr

... customer. This includes defining and improving quality standards, specifications, and other ... Works closely with segment Supplier Quality and Design Engineering teams to improve supplier ...

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Customer Reliability Engineer information

See Moses Lake, WA salary details

$63.6K

$123K

$147K

How much do customer reliability engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer reliability engineer in Moses Lake, WA is $123,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,900.00 and $134,500.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What cities near Moses Lake, WA are hiring for Customer Reliability Engineer jobs?

Cities near Moses Lake, WA with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Moses Lake, WA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $123,005 per year, or $59.1 per hour.

Sr Reliability Specialist

Quincy, WA • On-site

Lambweston
See more jobs at Lambwestonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Title: Sr Reliability SpecialistLocation: Quincy, WAJob Requisition ID: Req-271065Time Type: Full time

About Lamb Weston


You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.


A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together.


If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

Job Description Summary

The Reliability Specialist position provides leadership, expertise, and direction to facilitate a culture of continuous improvement in the maintenance department. The primary purpose of this role is to evaluate work processes, identify losses, develop and implement strategies to delivery improved equipment reliability. These strategies will include, but are not limited to, development of systems and standards to improve skill level of the department, improve job plans, drive to root cause, and increase department efficiency. Manages all repair and maintenance activities in the assigned area.

Job Description

  • Provide coaching to TMs and ensure compliance with all Company safetyprograms, initiatives,and procedures.

  • Develop andmaintainpreventive and predictive maintenance programs.

  • Maintain equipment hierarchy tofacilitatethe gathering of equipment repair history and equipment cost.

  • Analyze and evaluate maintenance downtime trends.

  • Provide recommendations and data for equipment reliability improvements, including equipment improvement, improved preventative maintenance plans,and improved predictive maintenance plans.

  • Provide support for efficient troubleshooting/problem-solvingactivities and maintenance repairs to maximizeefficiencyand minimize downtime

  • Support Engineering and Maintenance Manager to create and execute a maintenance and capital budget

  • Assistin managing maintenance department costs within budgetary targets

  • Identifycritical spares and work with procurement to ensure inventory levels are appropriate

  • Provide coaching to TLMs on area reliability improvements

  • PerformandassistBDEs (Breakdown Elimination) and technical analysis toidentifyequipment failures andexecutepermanentcountermeasuresto prevent future losses

  • Participatingin VSU(Vertical Start Up)and EM(Early Management)pillar activities

  • Ensure new equipment is captured in CMMS (Computer Maintenance Management System),maintenance specifications, warranty,and recommended spare parts are entered.

Basic & Preferred Qualifications

  • Bachelor's Degree preferred or 7 plusyears experiencein Manufacturing

  • 3-5 yearsSupervisoryexperience

  • 3-5years experiencein statistical data analysis and lean manufacturing principles

  • Leadership skills to work as a mentor to peers and subordinates

  • Excellent communication and presentation skills

  • High levelofproficiencyworking with Excel

  • Intermediate computer skills

  • CMRP (Certified Maintenance and Reliability Professional) certificate

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

  • Health Insurance Benefits - Medical, Dental, Vision

  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts

  • Well-being programs including companywide events and a wellness incentive program

  • Paid Time Off

  • Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance

  • Family-Friendly Employee events

  • Employee Assistance Program services - mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Anticipated Close Date

The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs.Anticipated Close Date: 08/22/2026

Pay Transparency

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role is listed below.Pay Rate or Range: $95,020.00 - $142,520.00

Equal Opportunity Employer

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

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