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Customer Reliability Engineer Jobs in Micronesia

$122K - $161K/yr

Work with NVIDIA internal customers * Design and build scalable software systems to manage NVIDIA ... Knowledge of SRE principles (observability, SLOs, logging, etc.) Ways to stand out from the crowd:

... level of asset reliability possible. Our solutions for pre-commissioning, commissioning, and ... Travel to customer sites to provide supporting service. * Completing timely reports that identify ...

... level of asset reliability possible. Our solutions for pre-commissioning, commissioning, and ... Travel to customer sites to provide supporting service. * Completing timely reports that identify ...

$94K - $130K/yr

... customer requirements. * Design and develop 3U and 6U VPX SBC, FPGA, switch, and I/O cards ... Apply engineering best practices to improve product performance, reliability, and time-to-market ...

$94K - $130K/yr

... customer requirements. * Design and develop 3U and 6U VPX SBC, FPGA, switch, and I/O cards ... Apply engineering best practices to improve product performance, reliability, and time-to-market ...

$122K - $161K/yr

Extending our flexible Plugin Architecture that makes it easy for many teams and external customers ... Improving reliability, observability, debuggability, and performance across NeMo Platform, SDKs ...

$144K - $190K/yr

Support business development, program managers, and customer teams in translating requirements into ... performance, reliability, and time-to-market (TTM). * Direct and conduct tests to establish ...

$122K - $161K/yr

Work with internal customers to develop application requirements. * Understand and follow existing ... Create monitoring and alerting solutions for system health and reliability. Cloud & DevOps * Deploy ...

$104K - $143K/yr

... customers including data analysis, modification programs, repair requirements, reliability ... Provide engineering review of programs throughout the life-cycle * Review and ensure all ...

Partner directly with hyperscalers, CSPs, enterprise customers, internal component leads, vendors ... Establish reliability, security, validation, and left-shift strategies that reduce risk before ...

Session replays, logs, transcripts, support tickets, and customer calls. Bring back what you learn ... Your AI/LLM experience is prompting a demo - never held to a reliability bar with a real agent ...

$67.25 - $90/hr

Review the operational efficiency, reliability, and readiness of data center and hardware elements ... engineer approach: you will spend significant time embedded with customer and partner technical ...

New

$200K - $275K/yr

... engineering, manufacturing engineering, equipment engineering, inventory control, potential ... Lead and oversee quality management systems to maintain product reliability and customer trust.

Summary: The Manager, Facilities Operations & Engineering is a front-line operations leader ... Responds in a timely manner to all customer complaints, requests for service or general inquiries.

Customer Reliability Engineer information

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Micronesia?

For Customer Reliability Engineer jobs in Micronesia, the most frequently searched job titles are:

Infographic showing various Customer Reliability Engineer job openings in Micronesia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Senior Software Engineer - DGX Cloud Services and Software

On-site, Remote

Nvidia
Computer and Electronic Product Manufacturing • 10K+ employees

$122K - $161K/yr

Full-time

Posted 9 days ago


Key responsibilities

  • Work with other software engineers, product architects, and product managers to deliver and support end-to-end software solutions for managing complex cloud infrastructure deployments.

  • Design, build, and maintain scalable software systems to manage NVIDIA's cloud infrastructure, including writing services and software that align with the architectural vision.

  • Participate in responses to real-time operational events and develop network and systems automation software for a multi-tenant cloud infrastructure.


Nvidia rating

9.6

Company rating: 9.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

The NVIDIA DSX organization is looking for software engineering talent to build NVIDIA's NICo technology. This software assists in the rapid bring-up, operation, configuration, and troubleshooting of computer hardware and networking equipment. As a software engineer, you will work with other software engineers, product architects, and product managers as a collaborative team to deliver and support end-to-end software solutions to manage complex cloud infrastructure deployments.

You will write services and software that aligns with the broad architectural vision for the NVIDIA Cloud Platform, working with other teams to develop a robust and scalable system. You own your code - from development to commit to test to production, including operational support. We expect you to be passionate about code quality, testing, deployment efficiency/simplicity and bringing amazing products to market.

What you will be doing:

  • Work with NVIDIA internal customers

  • Design and build scalable software systems to manage NVIDIA's cloud infrastructure.

  • Participate in responses to real-time operational events

  • Building network and systems automation software for managing a multi-tenant cloud infrastructure

  • Participate in open-source communities of software we leverage and build.

  • Present to internal stakeholders and NVIDIA leadership on roadmaps, vision, & demos

What we need to see:

  • 8+ years of experience with designing and building distributed software systems.

  • Track record of directly supporting systems with external customers, or demanding internal customers

  • BS/MS degree in Computer science or related areas (or equivalent experience)

  • Demonstrated ability to write code in a mainstream systems programming language such as C, C++, Golang, or Rust.

  • Demonstrated ability to design and implement maintainable APIs for consumers.

  • Practical experience with asynchronous programming, type safety, threading models, state machines and data structures.

  • Background of data persistence (SQL or similar).

  • Understanding of secure communication protocols (mutual-TLS, IPsec, or similar).

  • Knowledge of SRE principles (observability, SLOs, logging, etc.)

Ways to stand out from the crowd:

  • Experience in a Hyperscale Cloud Service Provider (public-facing or not)

  • Understanding of networking protocols such as IP, IPv6, BGP, HTTP, ICMP, tunneling protocols (VXLAN, Geneve, FoU, GRE), etc.

  • Familiarity with Infiniband networking

  • Background with Host management systems (DHCP, Redfish, UEFI) and host security services such as TPM, TXT, and Secure-Boot

  • Kubernetes and/or distributed task scheduling

With competitive salaries and a generous benefits package, NVIDIA is widely considered to be one of the technology industry's most desirable employers. We have some of the most forward-thinking and versatile people in the world working with us, and our engineering teams are growing fast in some of the most impactful fields of our generation: Cloud Computing, Cloud Operations, Cloud Storage. If you're a creative engineer who enjoys autonomy and shares our passion for technology, we want to hear from you.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 270,250 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until September 4, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

What Nvidia employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Nvidia logo

About Nvidia

Sourced by ZipRecruiter

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology--and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US