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Customer Relationship Management Intern Jobs in Decatur, GA

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position Description The CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

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How much do customer relationship management intern jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer relationship management intern in Decatur, GA is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

What types of projects and tasks can a Customer Relationship Management Intern expect to work on during their internship?

As a Customer Relationship Management (CRM) Intern, you will typically support the CRM team by assisting with data entry, maintaining and updating customer records, and analyzing customer feedback. You may also help with segmenting customer lists, preparing reports, and coordinating email campaigns or other outreach efforts. Interns often collaborate with marketing, sales, and customer service teams to ensure consistent messaging and a smooth customer experience. This hands-on exposure helps you develop a solid understanding of CRM tools and strategies, laying the groundwork for future career growth in customer-focused roles.

What are the key skills and qualifications needed to thrive as a Customer Relationship Management Intern, and why are they important?

To thrive as a Customer Relationship Management (CRM) Intern, you generally need strong organizational abilities, analytical skills, and a foundational understanding of business or marketing principles, often supported by relevant coursework or a related degree in progress. Familiarity with CRM software such as Salesforce or HubSpot, along with basic data analysis tools like Excel, is typically expected. Excellent communication, problem-solving, and attention to detail are vital soft skills for building rapport with clients and supporting team initiatives. These skills are important for ensuring effective client interactions, maintaining accurate records, and contributing to overall customer satisfaction and business growth.

What does a Customer Relationship Management (CRM) Intern do?

A Customer Relationship Management (CRM) Intern assists in managing and analyzing customer interactions and data throughout the customer lifecycle. Their responsibilities often include updating customer records, supporting marketing campaigns, generating reports, and helping to improve the customer experience using CRM software. They work closely with sales, marketing, and customer service teams to ensure data accuracy and support business growth. This role provides hands-on experience with CRM tools and strategies, making it ideal for those interested in marketing, sales, or customer service careers.
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Customer Relationship Management Intern jobs near you
CRM Analyst

CRM Analyst

WorldWide Electric Corp

Atlanta, GA • Remote

Full-time

Re-posted 6 days ago

Job description

Position Description

The CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision-making across sales, marketing, and customer support functions. This role combines CRM administration, reporting development, and advanced analytics to transform CRM data into actionable business insights.

The ideal candidate is highly analytical, detail-oriented, and technically proficient in HubSpot administration. This individual will partner closely with cross-functional teams to ensure CRM processes are aligned with business objectives while maintaining strong data governance and system performance. The CRM Business Analyst will also play a key role in supporting users, improving reporting capabilities, and identifying opportunities to enhance revenue performance and operational efficiency.

Responsibilities may include, but are not limited to, the following:

HubSpot Administration & Governance

  • Administer the HubSpot platform: Manage users, permissions, configurations, and system settings to support operational needs.
  • Maintain data integrity: Implement data governance practices including deduplication, validation, and standardized data entry processes.
  • Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and automation processes.
  • Provide user support and troubleshooting: Serve as the primary internal contact for HubSpot-related questions, issues, and technical assistance.
  • Evaluate integrations and enhancements: Identify and implement new tools, integrations, and platform features to improve system capabilities.

2. CRM Reporting & Dashboard Development

  • Develop CRM reporting frameworks: Design and maintain advanced reports and dashboards to support sales, marketing, and leadership teams.
  • Standardize KPI tracking: Monitor metrics related to pipeline health, lead conversion, revenue generation, and customer retention.
  • Automate reporting processes: Build automated dashboards and recurring reports to improve visibility and reduce manual reporting tasks.
  • Provide executive insights: Deliver clear, data-driven summaries to support strategic planning and operational decisions.

3. Data Analytics & Business Insights

  • Conduct deep-dive performance analysis: Evaluate sales performance, customer behavior, and lifecycle trends to identify improvement opportunities.
  • Identify revenue optimization opportunities: Detect inefficiencies within the sales funnel and highlight areas for margin improvement.
  • Perform segmentation and trend analysis: Utilize cohort analysis and data modeling to uncover patterns and growth opportunities.
  • Translate data into business insights: Present findings in a clear and actionable format for leadership and operational teams.

4. CRM Optimization & Process Improvement

  • Act as the HubSpot subject matter expert: Maintain strong knowledge of platform capabilities and best practices.
  • Enhance CRM workflows: Collaborate with stakeholders to improve lead scoring, attribution tracking, and workflow automation.
  • Improve system usability: Continuously refine CRM processes to enhance user adoption and reporting accuracy.
  • Support training and adoption: Provide guidance and training to CRM users across departments to ensure consistent system usage.

5. Market Intelligence & Business Analysis

  • Integrate market and competitor insights: Incorporate competitive data and external intelligence into CRM reporting structures where applicable.
  • Analyze pricing and positioning: Evaluate competitor pricing trends, product positioning, and market penetration.
  • Support wholesale channel analysis: Analyze distributor and channel partner performance within the CRM ecosystem.
  • Assess customer profitability: Evaluate customer lifetime value, discount structures, and volume-based sales strategies.

6. Cross-Functional Collaboration

  • Partner with key departments: Work closely with Sales, Marketing, Finance, and Operations to align CRM reporting with business priorities.
  • Communicate complex insights clearly: Translate analytical findings into actionable recommendations for non-technical stakeholders.
  • Support leadership initiatives: Provide ad hoc analysis and reporting to assist with strategic decision-making.
  • Drive data-informed culture: Encourage adoption of CRM insights across the organization to improve decision-making and performance.

Qualifications

Required

  • Bachelor's degree in Business, Analytics, Finance, Computer Science, Marketing, or related field
  • 3+ years of experience in CRM analytics, business analysis, or sales operations
  • Hands-on experience administering HubSpot CRM (MarketingHub, SalesHub, ServiceHub, DataHub), including reporting and data management
  • Advanced proficiency in Microsoft Excel (pivot tables, formulas, and data analysis)

Preferred

  • Experience in wholesale, distribution, or B2B industrial environments
  • Familiarity with competitive intelligence tools and market research platforms
  • Experience using business intelligence tools such as Power BI, Tableau, or similar
  • Working knowledge of SQL or data extraction tools

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

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