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Customer Relationship Management Developer Jobs in Iowa

Empeople Credit Union

Relationship Manager

Waterloo, IA · On-site

$49K - $74K/yr

Operate sales and service software, including CRM systems * Explain the Empeople value proposition ESSENTIAL FUNCTIONS * Member Portfolio Growth: Increase new member enrollments and achieve portfolio ...

Empeople Credit Union

Relationship Manager

Waterloo, IA

$49K - $74K/yr

Operate sales and service software, including CRM systems * Explain the Empeople value proposition ESSENTIAL FUNCTIONS * Member Portfolio Growth: Increase new member enrollments and achieve portfolio ...

Empeople Credit Union

Relationship Manager

Waterloo, IA

$49K - $74K/yr

Operate sales and service software, including CRM systems * Explain the Empeople value proposition * Member Portfolio Growth: Increase new member enrollments and achieve portfolio growth in loans ...

PCT Ebeam and Integration

Sales Engineer

Davenport, IA · On-site

S. with PLC programming, coordinated drive systems, legacy upgrades, safety upgrades, and custom ... Updates sales tracking using customer relationship management software. Essential Duties and ...

HR Pundits

Nice Developer

Plano, IA · On-site

Nice Developer Location - Plano TX Full Time * Develop Studio scripting in NICE inContact: Design ... like Customer Relationship Management (CRM) tools (e.g., Salesforce), Snowflake, or other ...

Ethos

Customer Support Engineer

Cedar Falls, IA · On-site

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical ... CRM system. • Prepare accurate product and service quotes, including pricing, options, and ...

Ethos

Customer Support Engineer

Cedar Falls, IA · On-site

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical ... CRM system. · Prepare accurate product and service quotes, including pricing, options, and ...

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Customer Relationship Management Developer information

Is a Customer Relationship Management Developer a good career?

A Customer Relationship Management (CRM) Developer is a valuable role focused on designing and implementing CRM systems using tools like Salesforce or Microsoft Dynamics. It offers opportunities for growth in technology and business analysis, with demand driven by companies seeking to improve customer engagement and data management. Success in this career often requires technical skills, certifications, and ongoing learning to stay current with evolving CRM platforms.

What does a customer relationship management developer do?

A customer relationship management (CRM) developer designs, develops, and maintains CRM software solutions to help organizations manage customer interactions and data. They often work with CRM platforms like Salesforce or Microsoft Dynamics, customizing features, integrating systems, and ensuring data accuracy. Strong programming skills, knowledge of database management, and understanding of business processes are essential for this role.

How much do customer relationship management developers make?

Customer Relationship Management (CRM) developers typically earn a median annual salary of around $80,000 to $110,000, depending on experience, location, and certifications. Senior roles or those with specialized skills in platforms like Salesforce or Microsoft Dynamics can earn higher salaries, often exceeding $130,000 annually.
What are popular job titles related to Customer Relationship Management Developer jobs in Iowa? For Customer Relationship Management Developer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Relationship Management Developer jobs in Iowa look for? The top searched job categories for Customer Relationship Management Developer jobs in Iowa are:
Customer Relationship Management Developer jobs near you

Relationship Manager

Empeople Credit Union

Waterloo, IA • On-site

$49K - $74K/yr

Full-time

Posted 24 days ago

Job description

OVERVIEW
Relationship Managers employ their expertise in sales and relationship management to attract, retain, and cultivate enduring and loyal partnerships with members of Empeople Credit Union.
Relationship Managers are responsible for providing members with efficient, seamless experiences that meet high standards of service. Key responsibilities include lending, resolving member issues, and providing ongoing financial guidance. By enhancing brand visibility and progressing member engagement across our suite of financial services (e.g., loan and share products, ancillary products, mortgage products, and investment relationships), Relationship Managers contribute to the credit union's revenue growth and long-term sustainability.
Relationship Managers operate across various professional settings. While assigned to a specific facility, they focus on developing connections with influential stakeholders and enhancing member engagement metrics within their designated area. In more flexible environments, Relationship Managers may also provide support at in-facility locations as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge Of:
  • Empeople products and services including remote banking tools.
  • Consumer financial health needs.

Ability To:
  • Manage multiple responsibilities and adapt to changing priorities
  • Engage in roleplay scenarios and apply coaching/feedback
  • Apply mathematical concepts and analytical reasoning
  • Network and present to small and large groups
  • Operate sales and service software, including CRM systems
  • Explain the Empeople value proposition

ESSENTIAL FUNCTIONS
  • Member Portfolio Growth: Increase new member enrollments and achieve portfolio growth in loans, deposits, and share-of-wallet.
  • Member Satisfaction: Maintain member satisfaction scores in the 75th percentile or higher of industry standards, measured by transaction surveys.
  • Financial Empowerment: Provide ongoing financial guidance, support, and tailored solutions to help members overcome financial challenges and plan for the future. This includes onboarding and reboarding experiences for new and existing members.
  • Sales Performance: Meet assigned sales targets, including:
    • Active checking account growth
    • Services per household
    • Product penetration and cross-sales
    • Loan and deposit unit and volume goals
  • Revenue Generation: Conduct targeted call campaigns, fulfill lending requests, and lead members through our suite of services while improving their financial situations.
  • Networking: Engage internal and external business partners to develop a word-of-mouth referral network and leverage social media to expand sphere of influence.
  • Presentations: Deliver effective presentations to groups of members, prospects, and key contacts, both in person and virtually.
  • Problem Solving: Utilize problem-centric discovery techniques to identify member needs and act in their best interest. Own and resolve member issues with low-effort, high-impact solutions.
  • Office Management: As assigned, fulfill branch or office responsibilities, including asset management, record retention, cash management, inventory, daily reconciliations, and office security.
  • Compliance: Adhere to all applicable laws, regulations, policies, and procedures (e.g., Regulation CC, Bank Secrecy Act, OFAC, USA Patriot Act, CIP).
  • Professionalism: Maintain a professional workspace and appearance, prepared for face-to-face interactions during business hours.
  • Key Relationships: Cultivate and nurture relationships with key contacts in assigned facilities and geographic areas.
  • Continuous Improvement: Identify and recommend opportunities to improve employee and member experiences.

REQUIRED EDUCATION AND EXPERIENCE
Any equivalent combination of education and experience that provides the applicant with the knowledge, skills, and abilities, required to perform the job is acceptable. A typical way to obtain the knowledge and abilities would be:
Education/Experience:
  • Bachelor's degree (B.A.) from four-year college or university preferred or seven years of applicable and verifiable experience offering financial guidance and relationship building.
  • Proficiency with Office 365 software

License or Certification:
  • Bondable
  • Acceptable Credit History
  • Meet Safe Act Requirements for NMLS

Pay Range
USD $49,878.00 - USD $74,766.00 /Yr.
Empeople Credit Union is an EEO/Affirmative Action Employer
Empeople Credit Union is an EEO/Affirmative Action Employer.
EMPLOYMENT AT WILLEmpeople Credit Union employment is at will. Employees may resign from Empeople Credit Union as they choose. Similarly, Empeople Credit Union may terminate an employee at any time, with or without notice or cause. Nothing in this Handbook or any other manual or policy adopted by Empeople Credit Union in any way alters the at-will nature of employment at Empeople Credit Union. False statements or material omissions in the Application for Employment will be grounds for immediate termination.

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