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Customer Relations Associate Jobs in Phoenix, AZ

iMemories

Customer Relations Associate

Phoenix, AZ · On-site

$22/hr

About the Role We are seeking Customer Relations professionals. To thrive in this role, you must be someone who loves to help customers. Your attitude is always, "How can I help?" You go above and ...

iMemories

Customer Relations Associate

Scottsdale, AZ · On-site

$40K - $50K/yr

About the Role We are seeking Customer Relations professionals. To thrive in this role, you must be someone who loves to help customers. Your attitude is always, "How can I help?" You go above and ...

iMemories

Customer Relations Associate

Scottsdale, AZ · On-site

$22/hr

About the Role We are seeking Customer Relations professionals. To thrive in this role, you must be someone who loves to help customers. Your attitude is always, "How can I help?" You go above and ...

Turning Point USA

Donor Relations Associate

Phoenix, AZ · On-site

Donor Relations Associate Type: Full-Time, Salaried, Exempt, Entry-Level Location: Phoenix, AZ (Non ... Accurately document donor interactions, preferences, and updates in the CRM and assist with overall ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Phoenix, AZ

Customer Relations Associate information

See Phoenix, AZ salary details

$24.6K

$46.3K

$65.8K

How much do customer relations associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relations associate in Phoenix, AZ is $46,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Phoenix, AZ?

The most popular types of Customer Relations jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Customer Relations Associate jobs?

Cities near Phoenix, AZ with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,755 per year, or $22.5 per hour.

Customer Relations Associate - AZ 85033

McQuade Organization

Phoenix, AZ • On-site, Remote

$36K - $45K/yr

Full-time

Re-posted 13 days ago

Job description

We're hiring in AR! Enjoy remote flexibility, unlimited earning potential, and the opportunity to protect families every day
Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!
Position: Entry-Level Customer Relations Associate
We are actively seeking Entry-Level Customer Relations Associate to join our expanding team. In this role, you'll be the first point of contact for clients seeking support with their benefits packages. Whether you're looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.
Responsibilities:
  • Assist current clients via phone and online platforms with account inquiries and product guidance.
  • Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
  • Support clients through benefits enrollment, changes, and troubleshooting.
  • Keep documentation and support resources up-to-date for both internal teams and clients.
  • Help identify client needs and offer appropriate product solutions.
  • Collaborate with internal teams to resolve issues and improve service delivery.
  • Stay informed on industry trends, company updates, and benefit regulations.

Qualifications:
  • Strong communication and active listening skills.
  • A customer-first attitude and genuine desire to help others.
  • Self-motivated with the ability to work independently and in a team setting.
  • Detail-oriented and able to manage multiple priorities effectively.
  • Basic computer skills, including comfort with tools like Zoom and CRM platforms.
  • Flexible, coachable, and eager to learn and grow.

Preferred (but not required):
  • High school diploma or equivalent (college degree a plus).
  • Previous customer service or administrative experience is a bonus, but not necessary-we'll train you!

What We Offer:
  • Comprehensive on-the-job training and mentorship.
  • A supportive, inclusive work culture.
  • Clear pathways for career advancement.
  • The opportunity to make a positive impact every day.

Ready to Launch Your Career?
We're not just looking for employees-we're building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team!
Customer Relations Associate jobs in AR - Apply now for remote roles with high earning potential and long-term career growth

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