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Customer Relations Associate Jobs in Chicago, IL

William Blair

Associate I, Client Relations

Chicago, IL

$41K - $51K/yr

William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ... Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ... Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ... Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of ...

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Showing results 21-40

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Chicago, IL

Customer Relations Associate information

See Chicago, IL salary details

$25.8K

$48.5K

$69K

How much do customer relations associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer relations associate in Chicago, IL is $48,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $51,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Chicago, IL? The most popular types of Customer Relations jobs in Chicago, IL are:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,508 per year, or $23.3 per hour.

Customer Relations Representative - State Farm Agent Team Member

Andrea Aslanides - State Farm Agent

Chicago, IL • On-site

$45K - $55K/yr

Other

Re-posted 27 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

Serving the Edgebrook & Chicagoland Area Since 2000 | Family-Rooted, Community-Driven Looking to build your career with a supportive, experienced State Farm Agent? Join a team where legacy and service come together. I began my journey with State Farm right out of college as an AutoClaim Handler, moved into the Agency Field Liaison role, and in 2000, proudly followed in the footsteps of my father and grandfather to become a State Farm Agent. Our office is more than just a business—it's a cornerstone of the Edgebrook community. As a long-time member of the Edgebrook Sauganash Chamber of Commerce, I believe deeply in giving back to the people and neighborhoods we serve.

Why Join Us?

Our licensed team is proud to help families throughout Chicago with insurance and financial services—especially those relocating to the Edgebrook and surrounding Chicagoland area. If you're passionate about helping others and want to grow in a supportive, close-knit environment, this could be the perfect fit.

Role Description:

As an Customer Relations Representative - State Farm Agent Team Member for Andrea Aslanides - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

Qualifications:

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Compensation: $45,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Chicago, IL and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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