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Customer Relations Associate Jobs in Nebraska (NOW HIRING)

As a Wireless Sales Associate, you will promote and sell Viaero Wireless products and services to ... You'll also do monthly follow-ups to ensure quality customer relations and satisfaction. If you are ...

The Continental group sector offers its customers connected, environment-friendly, safe and ... associates. Participates in the day-to-day operations of the leadership of the plant through ...

$17.75 - $20.87/hr

What You'll Do: * Ensure effective customer relations by responding accurately, timely and ... Associate Degree * Preferred Work Experience: 2 years-of customer service or call center experience.

$17.75 - $20.87/hr

What You'll Do: * Ensure effective customer relations by responding accurately, timely and ... Associate Degree * Preferred Work Experience: 2 years-of customer service or call center experience.

Showing results 21-40

Customer Relations Associate information

See Nebraska salary details

$23.8K

$44.9K

$63.9K

How much do customer relations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer relations associate in Nebraska is $44,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $47,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Nebraska? The most popular types of Customer Relations jobs in Nebraska are:
What cities in Nebraska are hiring for Customer Relations Associate jobs? Cities in Nebraska with the most Customer Relations Associate job openings:
Infographic showing various Customer Relations Associate job openings in Nebraska as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,897 per year, or $21.6 per hour.

Customer Service Senior Associate - Patient Financial Services

Nebraska Medicine

Omaha, NE • On-site

$18.50 - $25.25/hr

Full-time

Re-posted 10 days ago


Nebraska Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

234th of 887 rated healthcare providers


Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Customer Service Senior Associate
You'll play a pivotal role in efficiently resolving patient concerns and promoting customer satisfaction. Collaborate with patients, guarantors, and third-party payers to address care, billing, and payment inquiries. Exceed productivity and quality benchmarks, actively contribute to team goals, and adhere to policies and regulations. Join us in maintaining excellent customer relations, advocating for patients, and contributing to a positive organizational environment.
Work Schedule Details:
  • Monday-Friday
  • Train 7:00a-3:30pm 6-8 weeks, then regular schedule 9am - 5:30pm
  • ECCP location in the
    Mutual of Omaha building, 33rd and Farnam Omaha, Nebraska.
  • Potential to work from home after 6 months of training is completed.
  • Ability to type a minimum of 40 words per minute with 95% accuracy required.

Why Work at Nebraska Medicine?
  • Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
  • Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
  • Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
  • Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!
Duties: Customer Service Senior Associate
Responsible for prompt and accurate customer relations in a fast-paced environment. Responsible for maintaining excellent communications with customers and managing the resolution of patient concerns. Concerns vary in reason and may be clinical or financial in nature. Serve as a patient advocate and collaborate between departments, external agencies, and the patient while building strong relationships to promote customer loyalty while adhering to organizational mission, vision, and values.
Required Qualifications: Customer Service Senior Associate
  • High school education or equivalent required.
  • Minimum of three years of higher education with coursework in a relevant field such as business, healthcare, or a related discipline, OR equivalent combination of education and experience in a relevant professional setting.
  • Ability to interact with customers over the telephone and face to face required.
  • Knowledge of patient billing process required. Ability to research and problem solve required.
  • Analytical, organizational, team, project management, and self-directing skills required.
  • Excellent verbal and written communication skills and ability to work with diverse customer base required.
  • Knowledge of Microsoft Office, Microsoft Excel, databases, and payer applications required.
  • Ability to type a minimum of 40 words per minute with 95% accuracy required.

Preferred Qualifications: Customer Service Senior Associate
  • Associate's degree in business administration or related field preferred.
  • Knowledge of collection laws, liens, and bankruptcies preferred.
  • Membership in hospital or professional revenue cycle organization preferred.
  • Knowledge of medical terminology, ICD, CPT, and HCPCS coding preferred.
  • Highly developed knowledge of hospital and/or professional revenue cycle processes required.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

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