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Customer Relation Manager Jobs in Boca Raton, FL

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Customer Relation Manager information

See Boca Raton, FL salary details

$11

$25

$47

How much do customer relation manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer relation manager in Boca Raton, FL is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $29.57 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

Is customer relation manager a stressful job?

A customer relation manager role involves handling customer interactions, resolving issues, and maintaining client satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve managing high workloads during busy periods and dealing with difficult customers, contributing to stress levels. However, stress can vary depending on the work environment, company culture, and individual resilience.

What cities near Boca Raton, FL are hiring for Customer Relation Manager jobs?

Cities near Boca Raton, FL with the most Customer Relation Manager job openings:

Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,650 per year, or $25.3 per hour.

Customer Relations Manager/B2B Sales Customer Relations Manager/B2B Sa

West Palm Beach, FL

THE WARTON GROUP LLC
See more jobs at THE WARTON GROUP LLCexternal

$15 - $17.50/hr

Full-time

Medical, Dental, Vision

Re-posted 13 days ago

Job description

Customer Relations Manager WANTED!!

We are an expanding marketing company seeking a qualified and HIGHLY DRIVEN sales/CRM professional with a proven record of success in fast-paced, METRIC centered environments.

The ideal candidate will be result oriented with strong performance culture and be able to describe the company’s services accurately and with enthusiasm, responding to questions promptly and with sincerity. A strong appointment setter; You will be providing support to sales team and assisting in tracking metrics to ensure we are meeting sales goals .

The individual selected will receive comprehensive sales training.

Job Specifics:

Hours: Mon-Thurs (9 am-5 pm) & Friday (9 am-3 pm)

Job Type: Full-time

**Starting pay will be contingent on experience**

Qualifications:

WE WILL TRAIN YOU FOR SUCCESS!!!

  • Experience in B2B sales
  • Ability to Prioritize and Multi-Task
  • Personal effectiveness and credibility
  • Coachable
  • Customer/Client Focused
  • CRM Experience
  • Accountable for KPIs ; including (but not limited to) call handle time, quality, and adherence.
  • Proficient with computer skills and Microsoft Office (Outlook, Excel)
  • Auto-dialer software experience
  • Excellent Verbal and Written Communication Skills
  • Reliable Transportation

PLEASE APPLY WITH YOUR RESUME TODAY, LOOKING FOR IMMEDIATE CANDIDATES.*

We look forward to hearing from you!

Job Type: Full-time

Pay: Up to $20.00 per hour