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Customer Relation Manager Jobs in Texas (NOW HIRING)

Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

The Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

The Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

Connexion Systems & Engineering, Inc.

Be Seen First

Customer Relations Representative

El Paso, TX · On-site

$18/hr

Takes and manages / troubleshoots consumer calls. * Understands connectivity and non-connectivity consumer products designed for the home environment (Bluetooth, App, and Wi-Fi connectivity ...

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All JobsCustomer Relation JobsCustomer Relation Manager JobsCustomer Relation Manager Jobs in Texas

Customer Relation Manager information

See Texas salary details

$11

$24

$47

How much do customer relation manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer relation manager in Texas is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.13 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

Is customer relation manager a stressful job?

A customer relation manager role involves handling customer interactions, resolving issues, and maintaining client satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve managing high workloads during busy periods and dealing with difficult customers, contributing to stress levels. However, stress can vary depending on the work environment, company culture, and individual resilience.

What are the most commonly searched types of Customer Relation jobs in Texas?

The most popular types of Customer Relation jobs in Texas are:

What cities in Texas are hiring for Customer Relation Manager jobs?

Cities in Texas with the most Customer Relation Manager job openings:

Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,845 per year, or $24.9 per hour.

Customer Relations Manager II

The Exchange

Dallas, TX

Full-time

Posted 4 days ago

Job description

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and satisfaction.

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