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Customer Relation Manager Jobs in Kansas (NOW HIRING)

Customer Relations Specialist We provide specialized subcontracting and technical assistance ... Manages budgets and the distribution of promotional items * Interfaces with customers, leads agenda ...

Call Center/Customer Service Customer Relations Specialist Wichita, KS Posted: 7/14/2026 Job ID ... Manages budgets and the distribution of promotional items. Interfaces with customers, leads agenda ...

The Customer Relations Specialist serves as the primary point of contact for customers, providing ... Manages budgets and the distribution of promotional items * Interfaces with customers, leads agenda ...

The Customer Relations Specialist serves as the primary point of contact for customers, providing ... Manages budgets and the distribution of promotional items * Interfaces with customers, leads agenda ...

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Customer Relation Manager information

See Kansas salary details

$10

$23

$45

How much do customer relation manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer relation manager in Kansas is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.88 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What cities in Kansas are hiring for Customer Relation Manager jobs? Cities in Kansas with the most Customer Relation Manager job openings:
Infographic showing various Customer Relation Manager job openings in Kansas as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,630 per year, or $23.9 per hour.

Customer Relations Specialist

AAA

Wichita, KS • On-site

Other

Re-posted 9 days ago


AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

217th of 304 rated insurance


Job description

Customer Relations Specialist

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!

AAA United States, Inc. has partnered with a company in Wichita, Kansas that is one of the world's largest manufacturers of aerostructures for commercial airplanes, defense platforms, and business/regional jets. With expertise in aluminum and advanced composite manufacturing solutions, the company's core products include fuselages, integrated wings and wing components, pylons, and nacelles.

The Customer Relations Specialist serves as the primary point of contact for customers, providing exceptional service, addressing inquiries, resolving complaints, and fostering positive relationships to enhance customer satisfaction and loyalty.

Essential Job Functions:

  • Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
  • Provides support to senior management
  • Manages budgets and the distribution of promotional items
  • Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
  • Completes logistical requirements and supports overall marketing and program goals and objectives
  • Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
  • Acts as liaison between customers and company executive management

Requirements:

  • 5+years Customer Experience
  • Detailed Oriented
  • Aerospace Experience
  • Degree with Customer Service Experience

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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