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Customer Relation Manager Jobs in Indiana (NOW HIRING)

Bass Pro Shops

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

Cabela's

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

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Customer Relation Manager information

See Indiana salary details

$11

$25

$48

How much do customer relation manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer relation manager in Indiana is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.76 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

Is customer relation manager a stressful job?

A customer relation manager role involves handling customer interactions, resolving issues, and maintaining client satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve managing high workloads during busy periods and dealing with difficult customers, contributing to stress levels. However, stress can vary depending on the work environment, company culture, and individual resilience.

What are the most commonly searched types of Customer Relation jobs in Indiana?

The most popular types of Customer Relation jobs in Indiana are:

What cities in Indiana are hiring for Customer Relation Manager jobs?

Cities in Indiana with the most Customer Relation Manager job openings:

Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,953 per year, or $25.5 per hour.

Customer Relations Representative - State Farm Agent Team Member

Adam Baker - State Farm Agent

New Albany, IN • On-site

Other

Re-posted 25 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

As a Customer Relations Representative - State Farm Agent Team Member with Adam Baker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
Qualifications
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Do you want a career and not just a job?

If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • I am a second generation State Farm agent.
  • We have 30 years of combined insurance experience in our office.
We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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