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Customer Relation Manager Jobs in Arizona (NOW HIRING)

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Owner Relations Manager

Sedona, AZ · On-site

Join our team as an Owner Relations Manager at Sedona.org! We're seeking a dynamic, hard-working ... customer service to our property owners. You will work alongside a team to ensure all properties ...

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Owner Relations Manager

Sedona, AZ

Join our team as an Owner Relations Manager at Sedona.org! We're seeking a dynamic, hard-working ... customer service to our property owners. You will work alongside a team to ensure all properties ...

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Owner Relations Manager

Scottsdale, AZ · On-site

Join our team as an Owner Relations Manager at Scottsdale Rentals! We're seeking a dynamic, hard ... customer service to our property owners. You will work alongside a team to ensure all properties ...

The Phoenix Zoo

Donor Relations Manager

Phoenix, AZ · On-site

$84K - $90K/yr

The Donor Relations Manager builds meaningful, long-term donor relationships to inspire ... Experience with Salesforce CRM systems preferred * Valid driver's license and reliable ...

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How much do customer relation manager jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for customer relation manager in Arizona is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.13 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A customer relations manager oversees interactions with clients to ensure satisfaction, address concerns, and build long-term relationships. They analyze customer feedback, coordinate with other departments, and often use CRM software to improve service quality and retention.

How much is the salary of a relationship manager?

The salary of a Customer Relation Manager typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Senior or specialized managers may earn higher compensation, often supplemented with bonuses and benefits.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, address concerns, and coordinate with sales and support teams to improve service quality. Proficiency in CRM software and communication skills are essential for this role.

What does a Customer Relation Manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

How does a Customer Relation Manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What are the key skills and qualifications needed to thrive as a Customer Relation Manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

What are the 7 C's of CRM?

The 7 C's of CRM are a framework for effective customer relationship management, including Clarity, Consistency, Credibility, Competence, Caring, Convenience, and Communication. As a Customer Relation Manager, understanding these principles helps build trust and improve customer satisfaction through clear and reliable interactions.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Customer Relation jobs in Arizona? The most popular types of Customer Relation jobs in Arizona are:
What cities in Arizona are hiring for Customer Relation Manager jobs? Cities in Arizona with the most Customer Relation Manager job openings:
Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Arizona as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,858 per year, or $24.9 per hour.

Physicians Relation Manager

Arizona Cancer Care Center

Scottsdale, AZ • On-site

Full-time

Medical, Retirement

Posted 20 days ago

Job description

Job Summary
Arizona Center for Cancer Care is seeking a dynamic and results oriented Physician Relations Manager to drive growth and development within our oncology service lines. This individual will play a pivotal role in establishing and maintaining relationships with physicians and medical professionals to enhance the reach and impact of our oncology services within the Arizona market. Executes initiatives related to increasing loyalty and preference to AZCCC affiliates among internal and external provider referral sources. Performsactivities related to profitable sales and business growth through the identification and contact of customers, cultivation of potential and existing referral sources, tracking of daily sales and outreach activities, and working collaboratively with appropriate internal stakeholders to address issues that may be identified via sales and business development processes. The Physician Relations Manager will be a key contributor to our mission of providing world class cancer care to the community.
Duties and responsibilities
  • Identify, engage, and cultivate relationships with referring physicians, specialists, and healthcare professionals within the Arizona market. Foster a strong network of referring physicians to generate patient referrals.
  • Collaborate with physicians to understand their needs and align our services with their patient care objectives.
  • Seek opportunities to increase the growth of business within the assigned markets and takes appropriate action.
  • Monitors market trends and competition to identify growth opportunities and potential barriers.
  • Records daily sales activities, creates schedules and provides comprehensive updates on prospects and their movement through the sales process.
  • Serves as a communication resource in the delivery and messaging to assigned internal and external stakeholders.
  • Maintain clear and open communication with physicians, leadership, and colleagues to ensure alignment and achieve mutual goals.
  • Maintains on-going relationship(s) with providers, employers and consumers for the purpose of resolving any and all problems identified during the sales call process and to develop and maintain product knowledge.
  • Partners with other departments to develop tools for sales and business building, e.g., brochures/fact sheets, informational packets, and fliers. Suggests new opportunities with potential for financial viability. May order promotional material, collaterals and supplies necessary to achieve desired results.
  • Stay updated on healthcare regulations, compliance, and accreditation standards in oncology services. Ensure that all initiatives and activities align with legal and ethical standards.
  • Identifies issues and opportunities for improvement and reports to the Director of Business Development. Works with managers and directors to resolve any and all problems identified during the sales call process. Functions as a liaison between the organization and the customer. Follows up with all customer concerns regarding opportunities to improve.
  • Performsactivities related to profitable sales and business growth through the identification and contact of customers, cultivation of potential and existing referral sources, tracking of daily sales and outreach activities, and working collaboratively with appropriate internal stakeholders to address issues that may be identified via sales and business development processes.
  • Represents the company and the program(s) in a positive and professional manner.
  • Performs other duties/special projects as assigned.

Qualifications/Education Requirements
  • Bachelor's degree in business, healthcare administration, or related field.
  • Minimum of 3 years of experience in physician relations or healthcare sales, with a strong background in oncology services.
  • Comprehensive understanding of oncology treatments, procedures, and medical terminology.
  • Proven track record of building and maintaining strong relationships with healthcare professionals.
  • Excellent communication, presentation, and negotiation skills.
  • Strong analytical and problem-solving abilities.
  • Highly organized, self-motivated, and able to work independently.
  • Proficiency in Microsoft Office and CRM software.
  • Familiarity with healthcare regulations and compliance.

License/Certification
Valid driver's license
Working conditions/ Physical Requirements
  • Medical office setting
  • Moderate noise levels from medical setting and equipment
  • Standing for long periods of time
  • Ability to see details at close range.
  • Ability to listen and understand information through spoken words and sentences.
  • Ability to read and understand information in writing.
  • Ability to communicate information in speaking so others will understand.
  • Daily uses of hands to type, file, and write/sign documents.
  • Minimum lifting requirements of 25 pounds to pack/unpack marketing supplies.
  • Frequent bending and twisting

Benefits
  • Competitive salary and performance-based incentives.
  • Comprehensive healthcare benefits package.
  • 401(k) retirement plan.
  • Continuing education opportunities.
  • Collaborative and supportive work environment.
  • Opportunity to make a significant impact on cancer care in the community.

If you are a motivated, results-driven professional with a passion for oncology services and the ability to build and nurture physician relationships, we invite you to apply for this exciting opportunity. Join Arizona Center for Cancer Care and help us grow our specific oncology service line to benefit the health and well-being of our community.

Apply