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Customer Relation Executive Jobs in Raleigh, NC (NOW HIRING)

gpec

Executive Assistant II

Raleigh, NC · On-site

The role is responsible for organizing schedules and travel, coordinating customer relations, and ... Oversee the Executive Vice President's calendar of meetings, events, travel, and personal matters ...

gpec

Executive Assistant II

Raleigh, NC · On-site

The role is responsible for organizing schedules and travel, coordinating customer relations, and ... Oversee the Executive Vice President's calendar of meetings, events, travel, and personal matters ...

Couchbase, Inc.

Public Relations Manager

Raleigh, NC

With Couchbase, organizations bring their data to life, launching gamechanging customer experiences ... Own the pre-briefing process, ensuring executives walk into every media interview and conference ...

Couchbase, Inc.

Public Relations Manager

Raleigh, NC · On-site

With Couchbase, organizations bring their data to life, launching game-changing customer ... Own the pre-briefing process, ensuring executives walk into every media interview and conference ...

GFL Environmental

Account Executive

Garner, NC · On-site

Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs. Compile and manage lists of ...

GFL Environmental

Account Executive

Garner, NC · On-site

Key Responsibilities: • Aggressively solicit orders from current and prospective customers to maintain and increase customer base. • Maintain good customer relations by traveling throughout ...

Labcorp

Sr Employee Relations Partner

Durham, NC · Hybrid

... executive-level PowerPoint presentations that tell a compelling story and drive informed business ... Proven customer service focus and organizational skills; ability to prioritize issues that are time ...

Labcorp

Sr Employee Relations Partner

Durham, NC · On-site

... executive-level PowerPoint presentations that tell a compelling story and drive informed business ... Proven customer service focus and organizational skills; ability to prioritize issues that are time ...

35 North

Project Executive (Life Sciences)

Durham, NC · On-site

The Position We are seeking an experienced Project Executive who will serve as the owners ... Work with customer's representatives and general contractor to develop project execution strategy ...

35 North

Project Executive (Life Sciences)

Durham, NC · On-site

The Position We are seeking an experienced Project Executive who will serve as the owners ... Work with customer's representatives and general contractor to develop project execution strategy ...

EmergeOrtho

Director of Payor Relations

Durham, NC · On-site +1

Collaborative Leadership - Partner with executive leadership and cross-functional teams in a ... customers, and objectives * Lead and advocate for new innovative products, develop business ...

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Showing results 1-20

All JobsCustomer Relation JobsCustomer Relation Executive JobsCustomer Relation Executive Jobs in Raleigh, NC

Customer Relation Executive information

See Raleigh, NC salary details

$25.8K

$90.9K

$178.9K

How much do customer relation executive jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer relation executive in Raleigh, NC is $90,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $117,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relation Executive vs Customer Service Representative?

AspectCustomer Relation ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships, focusing on customer satisfaction and loyalty.Handles customer inquiries, complaints, and provides support to resolve issues promptly.
Required SkillsCommunication, relationship management, problem-solving, and sales skills.Communication, patience, problem-solving, and product knowledge.
Work EnvironmentOffice-based, client meetings, and relationship management settings.Call centers, retail stores, or online support channels.
Common Industry UsageCustomer relations, sales, and account management roles.Customer support, helpdesk, and support services roles.

While both roles involve interacting with customers, a Customer Relation Executive focuses on building lasting relationships and strategic engagement, whereas a Customer Service Representative primarily addresses immediate customer issues and support. Understanding these differences helps in choosing the right career path or job role.

What is a customer relation executive?

Customer Relation Executives are professionals responsible for managing and enhancing relationships between a company and its customers. They handle customer inquiries, resolve complaints, and ensure customer satisfaction by providing timely and effective support. Their duties often include maintaining client records, coordinating with other departments, and identifying opportunities to improve the customer experience. By fostering positive interactions, Customer Relation Executives help build loyalty and contribute to the company's reputation and success.

What are the key skills and qualifications needed to thrive as a customer relation executive, and why are they important?

To thrive as a Customer Relation Executive, you need excellent communication skills, a customer-focused attitude, and often a degree in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is commonly required. Strong problem-solving abilities, patience, and emotional intelligence help professionals excel in managing diverse client interactions. These skills are vital for building lasting customer relationships, resolving issues efficiently, and contributing to a positive brand reputation.

What are some common challenges faced by customer relation executives, and how can they be managed effectively?

Customer Relation Executives frequently encounter challenges such as handling dissatisfied clients, managing high volumes of inquiries, and balancing multiple tasks simultaneously. Successfully navigating these challenges requires strong communication skills, empathy, and effective time management. Many organizations provide training and support, as well as CRM systems, to help executives track interactions and resolve issues efficiently. Proactively seeking feedback and collaborating with team members can also enhance problem-solving and improve the overall customer experience.
What are the most commonly searched types of Customer Relation jobs in Raleigh, NC? The most popular types of Customer Relation jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Relation Executive jobs? Cities near Raleigh, NC with the most Customer Relation Executive job openings:
Customer Relation Executive jobs near you
Infographic showing various Customer Relation Executive job openings in Raleigh, NC as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $90,935 per year, or $43.7 per hour.

Executive Assistant II

gpec

Raleigh, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Primary Function
The Executive Assistant provides high-level administrative support to the Executive Vice President and other executive team members at Gregory Poole Equipment Company, the Caterpillar dealer for eastern North Carolina. The role is responsible for organizing schedules and travel, coordinating customer relations, and overseeing special business projects. Ideal candidates have strong technological skills and an elevated understanding of business concepts, including the ability to analyze dashboards and performance metrics, validate data, and translate trends into concise executive-ready insights and recommended next steps. This position will be responsible for responding to after hour request and weekend request.

Essential Duties
Drive Efficiency Through Administrative Support 

  • Oversee the Executive Vice President’s calendar of meetings, events, travel, and personal matters to prevent scheduling conflicts 
  • Coordinate corporate air travel logistics including flight itineraries, airport coordination, and ground transportation 
  • Arrange travel and accommodations for executive team members 
  • Filter incoming phone calls and unscheduled visitors, respond to requests, and communicate accurate messages to optimize the Exec. VP’s time 
  • Respond to after hour and weekend request via (email, phone, text).

Maintain an Exceptional Customer Experience Standard 

  • Schedule meals and functions for executive team members and customers 
  • Organize and lead the set up and break down of catered patio dinners at Gregory Poole headquarters 
  • Coordinate large-scale customer events including meals, sporting events, and trips  

Enhance Operational Decisions with a Strong Business Sense 

  • Prepare monthly and quarterly governance materials, including pre-read compilation, dashboard reporting, and management of supporting data to ensure accuracy and timely distribution 
  • Decipher and accurately capture priorities after reviewing internal business and OEM materials   
  • Record meeting minutes and prepare report and slide deck drafts to support company strategy 

Drive Innovation and Process Improvement 

  • Investigate technological advancements and automation tools to apply to day-to-day workload 
  • Contribute to special projects as needed with the willingness to take on potential project management tasks 

Confidentiality and Discretion 

  • Employ discretion in handling confidential materials and sensitive personal and business information 
  • Maintain confidentiality of executive communications, records, and governance materials by using approved storage, access controls, and distribution practices 

Minimum Requirements 

Education 

A four-year degree in business administration, office management, or a related field; or a two-year degree in a related field. 

Work Experience 

  • 5+ years of past executive assistant experience, or 7+ years of transferable experience in administrative support and project management 

Physical 

  • Must be able to sit for long periods of time using a laptop/PC. 

Other 

  • Previous industry experience in construction or material handling is a plus. 
  • Must be a skilled communicator across written and verbal channels. 
  • Excellent interpersonal relationship-building and time management skills. 
  • Demonstrated experience understanding high-level business concepts.  
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) with previous exposure to or an interest in automated systems.  
  • Proficient in Microsoft Teams and other virtual meeting platforms. 
  • Proficient in Microsoft Power BI, including navigating dashboards and interpreting standard reports 

Apply