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Customer Order Management Specialist Jobs (NOW HIRING)

Compana Pet Brands

Order Management Specialist

Omaha, NE · Hybrid

$18.75 - $24.75/hr

S&OP and Customer Service 100009 More about this job > Description Title: Order Management Specialist Location: Omaha, NE Hybrid: Tues-Thurs in office Compana Pet Brands is a global leader in pet ...

Compana Pet Brands

Order Management Specialist

Omaha, NE · On-site

$18.75 - $24.75/hr

Title: Order Management Specialist Location: Omaha, NE Hybrid: Tues-Thurs in office Compana Pet ... Managing the end-to-end customer order process, including receipt, entry, validation, and tracking ...

NECI

Order Management Specialist

Clifton, NY · On-site

$55K - $59K/yr

They also update and track the customer's account information in the database and order verification. An order management specialist must have excellent organizational and communication skills ...

Aston Carter

Order Management Specialist

Cypress, CA · On-site

$20.75 - $27.50/hr

Enter customer orders into the ERP system within required timeframes and verify that all data is correct and complete. * Manage order backlog and support product allocation to ensure customers ...

New

Sharp Services

Order Management Specialist

Allentown, PA

$19.25 - $25.75/hr

Submits Customer Change requests to Value Stream Specialists for processing. Presents Internal Change requests to Clients on behalf of Sharp. * Manages client orders based on the firm forecast and ...

Sharp Services

Order Management Specialist

Allentown, PA

$19.25 - $25.75/hr

Submits Customer Change requests to Value Stream Specialists for processing. Presents Internal Change requests to Clients on behalf of Sharp. * Manages client orders based on the firm forecast and ...

Novaspect

Order Management Specialist

Schaumburg, IL · On-site

$22 - $26/hr

Reconcile customer purchase orders across multiple areas of our business, searching for quotations within our business systems, requesting revised purchase orders, ensuring payment terms are listed ...

D&H

Order Management Specialist

Clearwater, FL · Hybrid

$17.25 - $23/hr

Receive Customer Purchase Orders by various methods. * Enter Sales Orders into an Order Management System by collecting the customer supplied requests from the Purchase Order quickly and without ...

CARLISLE COMPANIES

Order Management Specialist 1

Carlisle, PA · On-site

$19 - $25.25/hr

The position is the primary liaison for the Customer Success team of Carlisle Construction Materials and the customers who purchase our materials. The Order Management Specialist manages a defined ...

D&H

Order Management Specialist

Harrisburg, PA · Hybrid

$19.25 - $25.75/hr

Receive Customer Purchase Orders by various methods. * Enter Sales Orders into an Order Management System by collecting the customer supplied requests from the Purchase Order quickly and without ...

CARLISLE COMPANIES

Order Management Specialist I

Carlisle, PA · On-site

$19 - $25.25/hr

The position is the primary liaison for the Customer Success team of Carlisle Construction Materials and the customers who purchase our materials. The Order Management Specialist manages a defined ...

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Customer Order Management Specialist information

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How much do customer order management specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer order management specialist in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What does a customer order management specialist do?

A Customer Order Management Specialist is responsible for processing, tracking, and managing customer orders from receipt through delivery. They act as a liaison between customers, sales teams, and internal departments to ensure orders are fulfilled accurately and on time. Their duties often include entering and verifying orders, resolving issues or discrepancies, and providing updates to customers. This role requires strong communication and organizational skills, as well as attention to detail to maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer order management specialist?

To thrive as a Customer Order Management Specialist, you need strong attention to detail, organizational abilities, and experience with order processing, typically supported by a background in business administration or supply chain management. Familiarity with ERP systems like SAP or Oracle, as well as CRM platforms, is commonly required. Excellent communication, problem-solving, and interpersonal skills help you manage customer expectations and resolve issues efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth coordination between internal teams and clients.

What are some common challenges faced by customer order management specialists, and how can they be effectively addressed?

Customer Order Management Specialists often encounter challenges such as handling order discrepancies, managing tight delivery deadlines, and coordinating across multiple departments to ensure customer satisfaction. Effective communication and strong organizational skills are essential for resolving these issues promptly. Proactively tracking orders, maintaining detailed records, and collaborating closely with sales, logistics, and customer service teams can help streamline processes and minimize errors. Continuous learning and adaptability also play a key role in overcoming evolving customer needs and system updates.

What is the difference between Customer Order Management Specialist vs Customer Service Representative?

AspectCustomer Order Management SpecialistCustomer Service Representative
Primary FocusManaging and processing customer orders, ensuring accuracy and timely deliveryHandling customer inquiries, complaints, and providing product or service information
Skills & CertificationsOrder processing systems, communication, problem-solvingCommunication, conflict resolution, product knowledge
Work EnvironmentOrder processing departments, logistics, supply chainCall centers, retail, service centers
Industry UsageRetail, manufacturing, logisticsRetail, telecommunications, hospitality

While both roles involve customer interaction, the Customer Order Management Specialist focuses on processing and managing orders to ensure smooth delivery, whereas the Customer Service Representative handles general inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What cities are hiring for Customer Order Management Specialist jobs?

Cities with the most Customer Order Management Specialist job openings:

What states have the most Customer Order Management Specialist jobs?

States with the most job openings for Customer Order Management Specialist jobs include:

What are popular job titles related to Customer Order Management Specialist jobs?

For Customer Order Management Specialist jobs, the most frequently searched job titles are:

Customer Order Management Specialist jobs near you

Order Management Specialist

Schaumburg, IL • On-site

Novaspect Holdings, Inc.
See more jobs at Novaspect Holdings, Inc.external

$22 - $26/hr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Order Management Specialist to join our team.

Order Management Specialist Essential Duties and Responsibilities:

Order Lifecycle Management

  • Manage aspects of all customer orders (order entry, purchasing, invoicing, expediting, order status)
  • Reconcile customer purchase orders across multiple areas of our business, searching for quotations within our business systems, requesting revised purchase orders, ensuring payment terms are listed correctly, reviewing order details such as shipping information or other details to ensure accuracy
  • Work independently and with team members to ensure customer schedules and expectations are fulfilled
  • Learn and work in multiple business systems and applications quickly and efficiently
  • Communicate and coordinate with internal team members as required (warehouse, accounting, inside/outside sales, purchasing)
  • Collaborate with team members to achieve company goals
  • Assist with case routing and support post order customer requests
  • Manage day-to-day responsibilities efficiently, timely, and accurately while maintaining organization with daily interruptions
  • Perform the duties as required

Customer Service:

  • Build strong working relationships with both internal and external customers
  • Apply appropriate business practices and procedures
  • Participate in customer meetings as required
  • Provide day-to-day phone support to customers, addressing inquiries and resolving issues promptly and professionally
  • Perform other duties as required

Order Management SpecialistEducation and/or Experience:

  • High School Diploma Required or equivalent. Bachelor's Degree preferred
  • ERP business management software experience with a preference in Salesforce or IFS platforms
  • High computer application literacy including Microsoft Office Suite, with advanced Microsoft Excel skills
  • Minimum of 1 year of relevant experience preferred

Order Management SpecialistAdditional Requirements:

  • Quickly embraces, learns and applies new technology and/or procedures
  • Excellent interpersonal, verbal communication skills and proven ability maintain high customer service
  • Strict attention to detail and great organizational skills
  • Proven ability to build and support teamwork
  • Ability to work in the office/shop environment on their scheduled workdays

Order Management SpecialistPhysical Requirements:

  • Ability to work extended hours on a computer

Order Management SpecialistPay:

  • Hourly Pay Range: $22.00 - $26.00
  • Eligible for Overtime

The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.

Order Management SpecialistBenefits:

Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:

  • Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
  • 401K with 6% company match
  • Employee Stock Ownership Plan (ESOP)
  • Excellent health & wellness benefits
  • Student debt & tuition reimbursement
  • Referral bonus

Order Management Specialist Location:Schaumburg, IL

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.

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