Customer Operations Manager Jobs in Mustang, OK (NOW HIRING)

Location: NPT Oklahoma City OK-672; 14908 Metro Plaza Blvd. Edmond, OK 73013.

Pay: Competitive salary plus annual bonus opportunities, benefits and SO MUCH MORE!

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!

You want Benefits? You’ve got it! Our generous benefits package includes:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

What to Expect?

The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution.

On a daily basis our Operations Manager​:

• Hires, trains, directs and manages all warehouse staff, which may include warehouse associates, drivers or other positions based in the warehouse.
• Reviews open sales orders, open purchase orders, open vendor claims, and open transfers.
• Reviews warehouse procedures and ensures proper warehouse safety procedures are followed.
• Consults with regional buyers and/or vendors to obtain product or service information such as price, availability, and delivery schedule.
• Manages inventory, controls stock outs and reduces excessive inventory.
• Performs cycle counts to prevent inventory shrink.
• Manages freight expense and approves invoices/freight bills for payment.
• Manages Accounts Payable discrepancies in a timely manner.
• Supervises the proper routing, loading and preparing of orders for shipment and delivery in accordance with customer instructions.
• Trains new employees on warehouse and distribution procedures.
• Discusses defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action.
• Supports sales staff in meeting sales objectives.
• Other non-essential job duties may be assigned.

What You Will Need:

• Bachelor’s degree preferred.
• 3-5 years of operations experience in industrial distribution or warehouse environment.
• Operations responsibility for $5-10 Million wholesale warehouse type facility.
• Experience managing a team of 5+ employees.
• Computer skills including MS Office and Inventory Management software.
• Strong communication skills, both written and verbal.
• Knowledge of industrial product lines such as pool and spa equipment, chemicals, construction materials, plumbing supplies, electrical supplies, HVAC supplies, auto parts, irrigation supplies, or similar industrial tangible goods helpful.
• To be 18 years of age or older to apply.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

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