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Customer Operations Manager Jobs in Mount Pleasant, SC

Koniag, Inc.

Operations Manager

Charleston, SC · On-site

Koniag Operations Services, LLC a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret security clearance to support KOS and our government customer in Charleston ...

kgs

Operations Manager

Charleston, SC

Koniag Operations Services, LLC a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret security clearance to support KOS and our government customer in Charleston ...

kgs

Operations Manager

Charleston, SC

Koniag Operations Services, LLC a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret security clearance to support KOS and our government customer in Charleston ...

CVS Health

Operations Manager

Johns Island, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Charleston, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Heirloom Cloud

Operations Manager

Charleston, SC · On-site

Operations Manager - Wambaw Facility The Operations Manager is responsible for running the day-to ... This role ensures customer media is handled with precision, projects move through the pipeline ...

Heirloom

Operations Manager

Charleston, SC · On-site

$27/hr

Operations Manager - Wambaw Facility The Operations Manager is responsible for running the day-to ... This role ensures customer media is handled with precision, projects move through the pipeline ...

West Marine

Operations Manager

North Charleston, SC · On-site

Each customer interaction is an opportunity to exceed expectations and foster loyalty. West Marine ... Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ...

West Marine

Operations Manager

Mount Pleasant, SC · On-site

Each customer interaction is an opportunity to exceed expectations and foster loyalty. West Marine ... Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ...

Courier Express

Operations Manager

Charleston, SC · On-site

$60/day

Maintains a high level of service with customers that meets the expectations of Courier Express ... Provides feedback to management on the status of overall operations. Secondary Job Duties: Develops ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Mount Pleasant, SC

Customer Operations Manager information

See Mount Pleasant, SC salary details

$42.5K

$118.2K

$129.5K

How much do customer operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer operations manager in Mount Pleasant, SC is $118,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,100.00 and $128,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Mount Pleasant, SC look for?

The top searched job categories for Customer Operations Manager jobs in Mount Pleasant, SC are:

What cities near Mount Pleasant, SC are hiring for Customer Operations Manager jobs?

Cities near Mount Pleasant, SC with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Mount Pleasant, SC as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $118,213 per year, or $56.8 per hour.

Customer Operations Representative

North Charleston, SC • On-site

RXO
Transportation and Warehousing • 5 - 10K employees

6.6

Company rating: 6.6 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

271st of 366 rated logistics

Recommended by parents

Respectful managers

Uninterrupted breaks

Learn more about RXOexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.

What your day-to-day will look like:

  • Support Sales with managing the branch's key accounts

  • Enter loads and confirm notes about the status of shipments

  • Schedule pickup and delivery appointments with warehouses and customers

  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments

  • Handle any issues that arise on shipments and share information and updates with the customer

  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete

  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group

  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting

  • Monitor report cards

At a minimum, you'll need:

  • Excellent verbal and written communication skills

  • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment

  • The ability to work in a fast-paced environment

It'd be great if you also have:

  • 1 year of sales or customer service experience

  • 1 year of related experience and/or training, and a general understanding of the transportation industry

  • Solid attention to detail and follow-up skills with experience identifying and resolving problems

In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background is, the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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