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Customer Operations Manager Jobs in Middleboro, MA

This is a fast-paced client operations role focused on vendor performance, customer satisfaction ... Client Management Serve as the primary operational contact for assigned commercial clients Build ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Daily, weekly and monthly review of key operational metrics. * Implement, promote and adhere to ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Daily, weekly and monthly review of key operational metrics. * Implement, promote and adhere to ...

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

Operations Manager Trainee

Norton, MA · On-site

$65K - $75K/yr

... customer satisfaction. Upon successful completion, trainees transition into an Operations Manager ... position responsible for coaching, mentoring, and managing frontline employees, overseeing daily ...

Operations Manager Trainee

Norton, MA · On-site

$65K - $75K/yr

... customer satisfaction. Upon successful completion, trainees transition into an Operations Manager ... position responsible for coaching, mentoring, and managing frontline employees, overseeing daily ...

... customer satisfaction. Upon successful completion, trainees transition into an Operations Manager ... position responsible for coaching, mentoring, and managing frontline employees, overseeing daily ...

Interact with customers and contractors as well as overseeing all warehouse operations and creating ... Perform additional functions that may be assigned at the discretion of management. Qualifications:

Training & development Field Operations Lead - Junk Removal Lead from the front. Stay active. Make ... Deliver great customer experiences and handle issues quickly * Dispatch and track trucks ...

Showing results 21-40

Customer Operations Manager information

See Middleboro, MA salary details

$46.5K

$129.1K

$141.5K

How much do customer operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer operations manager in Middleboro, MA is $129,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,900.00 and $139,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Middleboro, MA look for?

The top searched job categories for Customer Operations Manager jobs in Middleboro, MA are:

What cities near Middleboro, MA are hiring for Customer Operations Manager jobs?

Cities near Middleboro, MA with the most Customer Operations Manager job openings:

Infographic showing various Customer Operations Manager job openings in Middleboro, MA as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $129,122 per year, or $62.1 per hour.

Operations Manager

Case FMS, LLC

North Attleboro, MA • On-site

Full-time

Re-posted 5 days ago


Job description

The Operations Manager is responsible for managing a portfolio of commercial properties by coordinating landscape, snow, and external maintenance services through a network of contracted Service Partners. This is a fast-paced client operations role focused on vendor performance, customer satisfaction, issue resolution, and ensuring Service Level Agreements (SLAs) are consistently met. This position does not supervise warehouse, manufacturing, or field crews directly.Job duties: Client Management Serve as the primary operational contact for assigned commercial clients

Build relationships with facility managers and corporate stakeholders. Manage customer escalations through resolution. Vendor Managment Manage a network of contracted landscape and snow removal vendors.

Hold vendors accountable to service quality and contractual expectations. Coordinate procurement and replacement of vendors when needed. Operational Oversight Review inspections, work orders, and service validations.

Ensure contractual SLAs are met. Analyze performance metrics and identify improvement opportunities. Seasonal Planning Prepare portfolios for landscape and snow seasons.

Coordinate service coverage before, during, and after weather events. Technology Utilize Salesfore, proprietary mobile applications, and operational software to manage work. .