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Customer Operations Manager Jobs in Lebanon, TN (NOW HIRING)

This role manages frontline staff, schedules, and workflows to ensure safe, efficient, and courteous service for all customers and clients. The Operations Manager monitors facility performance ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Operations Manager

La Vergne, TN · On-site

$55K - $65K/yr

Monitor and improve key performance metrics including Delivery Quality, Customer Satisfaction (FICO ... Operational Agility: Ability to troubleshoot operational challenges on the fly and manage high ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Operations Manager

Nashville, TN · On-site

$60K - $75K/yr

You'll be managing people, solving problems, keeping equipment running, and making sure every customer leaves satisfied. What You'll Do - Lead daily operations at a high-volume car wash - Hire ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Responds timely to customer service department request. Ensures all team members meet or exceed all ... Assisting in Managing Profitability Assists in performing required annual Quality audit with GM ...

New

Operations Manager

Brentwood, TN · On-site

$25.77 - $29.33/hr

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer ...

New

Paid holidays (8); paid vacation and personal days Responsibilities Operations Managers develop ... Maintain superior internal and external customer relations, consistent with company policies.

Paid holidays (8); paid vacation and personal days Operations Managers develop methods and ... Maintain superior internal and external customer relations, consistent with company policies.

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Showing results 1-20

Customer Operations Manager information

See Lebanon, TN salary details

$42.7K

$118.6K

$129.9K

How much do customer operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer operations manager in Lebanon, TN is $118,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,500.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are popular job titles related to Customer Operations Manager jobs in Lebanon, TN?

For Customer Operations Manager jobs in Lebanon, TN, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Lebanon, TN look for?

The top searched job categories for Customer Operations Manager jobs in Lebanon, TN are:

What cities near Lebanon, TN are hiring for Customer Operations Manager jobs?

Cities near Lebanon, TN with the most Customer Operations Manager job openings:

OPERATIONS MANAGER

Pivot Parking LLC

Nashville, TN • On-site

Full-time

Re-posted 2 hours ago


Job description

Description:

Company Description:


Pivot Parking is an experienced, results-driven parking management firm with deep roots throughout the Southeast. Founded on the belief that parking operations should be high-quality, cost-effective, and technology-forward, the company focuses on making parking fast, easy, and safe. With more than 200 years of combined leadership experience, Pivot Parking emphasizes localized management and strong fiduciary accountability. The company serves a wide range of clients, including property management firms, developers, municipalities, hotels, event operators, and owners of stand-alone garages, Class A office garages, and mixed-use facilities. Team members join an organization committed to operational excellence and innovative parking solutions.


Role Description:


The Operations Manager is a full-time, on-site role based in Nashville, TN, responsible for overseeing daily parking operations across assigned facilities. This role manages frontline staff, schedules, and workflows to ensure safe, efficient, and courteous service for all customers and clients. The Operations Manager monitors facility performance, reviews financial and operational reports, and ensures adherence to company policies, client requirements, and regulatory standards. Responsibilities include implementing and optimizing technology solutions, coordinating maintenance and cleanliness, and resolving customer or client issues in a timely and professional manner. The Operations Manager also supports budgeting and forecasting, prepares regular performance updates, and partners with leadership to identify process improvements and growth opportunities.


Requirements:

Qualifications:

  • Operations and leadership abilities, including staff supervision, scheduling, and day-to-day facility management.
  • Strong customer service, conflict resolution, and relationship management skills with clients, vendors, and internal teams.
  • Financial acumen, including basic budgeting, reporting, and reconciliation of parking revenues.
  • Comfort working with parking technologies, payment systems, and reporting tools, with the ability to learn new platforms quickly.
  • 3-5 years Parking Experience.
  • Excellent written and verbal communication skills, with strong organization and attention to detail.
  • Ability to work on-site in Nashville, TN, including occasional evenings, weekends, or event-related hours as needed.
  • Prior experience in parking, facilities, hospitality, property management, or related operations is preferred.
  • High school diploma or equivalent required; associate or bachelor’s degree in business, management, or a related field is a plus.