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Customer Operations Manager Jobs in Bountiful, UT

Dexterra

Operations Manager

Salt Lake City, UT · On-site

Based at a world-class Dexterra workforce accommodations facility, the Operations Manager is ... Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and ...

Airliquidehr

Area Operations Manager

Salt Lake City, UT · On-site

R10098158 Area Operations Manager (Open) Location: Salt Lake City, UT - Filling industrial How will ... Works with the sales department to resolve customer issues. * Works closely with Human Resources to ...

Airgas

Area Operations Manager

Salt Lake City, UT · On-site

R10098158 Area Operations Manager (Open) Location: Salt Lake City, UT - Filling industrial How will ... Works with the sales department to resolve customer issues. * Works closely with Human Resources to ...

NiCE

Business Operations Project Manager

Sandy, UT · On-site

Responsibilities : • Serves as a Project Manager for the Global Customer Operations organization, focused on post sales unites (Services, support, business partners etc.) • End-to-end ...

CLEAR - Field

Operations Manager (SLC)

Salt Lake City, UT · On-site

$72K - $92K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Analyze key metrics, customer feedback and direct "on the floor" observations to make informed ...

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Customer Operations Manager information

See Bountiful, UT salary details

$41.9K

$116.6K

$127.7K

How much do customer operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer operations manager in Bountiful, UT is $116,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,300.00 and $126,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Bountiful, UT look for?

The top searched job categories for Customer Operations Manager jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Customer Operations Manager jobs?

Cities near Bountiful, UT with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Bountiful, UT as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $116,587 per year, or $56.1 per hour.

Operations Manager

Dexterra

Salt Lake City, UT • On-site

Full-time

Re-posted 2 days ago

Job description

Company Description
WHO ARE WE?
We've been serving clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
WHAT'S THE JOB?
Based at a world-class Dexterra workforce accommodations facility, the Operations Manager is accountable for the overall operations, direction, and success of a rapidly growing workforce accommodations construction operation. The facility will launch at approximately 500 rooms and is expected to scale up to 2,000 rooms.
This role carries full site accountability and requires a senior leader with demonstrated experience managing large, complex hospitality or accommodation environments. The Site Manager provides strategic leadership and hands-on project management across key service lines, including:
  • Facilities maintenance
  • Dining and food services
  • Cleaning and housekeeping
  • Laundry services

The successful candidate will build, lead, and inspire a high-performing, service-driven team, ensuring operational excellence while maintaining a strong focus on safety, guest experience, and client satisfaction.
This is a safety-sensitive position and requires drug, alcohol, and fit-to-work testing as a condition of employment.
KEY RESPONSIBILITIES
  • Provide overall leadership and accountability for daily site operations and long-term performance
  • Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
  • Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
  • Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
  • Deliver financial oversight, including revenue forecasting, budget development, and cost control
  • Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
  • Ensure profitability and financial discipline through strict adherence to approved budgets
  • Provide clear direction and delegation to support smooth daily operations across all departments
  • Act as the primary point of accountability for the client relationship and operational outcomes

Qualifications
WHO ARE WE LOOKING FOR?
The ideal candidate brings senior-level operational leadership experience and demonstrates a strong sense of ownership, accountability, and service excellence.
You are someone who:
  • Has 10+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
  • Has held senior operational leadership roles with accountability for multiple service streams
  • Possesses post-secondary education in business, hospitality, or a related discipline
  • Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
  • Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
  • Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
  • Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up

Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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