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Customer Interaction Center Manager Jobs (NOW HIRING)

The UPS Store #2903

Center Manager

West Chester, OH · On-site

As Center Manager, you'll handle daily operations, staff development, and sales performance - but ... Resolve customer concerns promptly, ensuring every interaction reinforces trust and loyalty.

The UPS Store #2903

Center Manager

West Chester, OH · On-site

As Center Manager, you'll handle daily operations, staff development, and sales performance -- but ... Resolve customer concerns promptly, ensuring every interaction reinforces trust and loyalty.

European Wax Center VA

Center Manager

Williamsburg, VA · On-site

$55K/yr

Center Manager - European Wax Center Ready to lead a dynamic team and create an unforgettable ... Uphold our brand pillars-Expertise, Confidence, Inclusiveness-in every decision, interaction, and ...

European Wax Center VA

Center Manager

Virginia Beach, VA · On-site

$58K/yr

Center Manager - European Wax Center Ready to lead a dynamic team and create an unforgettable ... Uphold our brand pillars-Expertise, Confidence, Inclusiveness-in every decision, interaction, and ...

European Wax Center VA

Center Manager

Virginia Beach, VA · On-site

$58K/yr

Center Manager - European Wax Center Ready to lead a dynamic team and create an unforgettable ... Uphold our brand pillars--Expertise, Confidence, Inclusiveness--in every decision, interaction, and ...

European Wax Center

Center Manager

Hattiesburg, MS · On-site

The Center Manager is responsible for leading all aspects of an EWC center to deliver an ... Creates guest intimacy through every interaction, encouraging referrals and repeat visits.

European Wax Center

Center Manager

Hattiesburg, MS · On-site

The Center Manager is responsible for leading all aspects of an EWC center to deliver an ... Creates guest intimacy through every interaction, encouraging referrals and repeat visits.

New

European Wax Center

Center Manager

Hattiesburg, MS · On-site

The Center Manager is responsible for leading all aspects of an EWC center to deliver an ... Creates guest intimacy through every interaction, encouraging referrals and repeat visits.

New

European Wax Center

Center Manager

Canonsburg, PA

$53K - $70K/yr

As a Center Manager at European Wax Center, you own the full picture - team performance, guest ... Set the standard for every guest interaction - from first hello to farewell * Resolve escalated ...

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Customer Interaction Center Manager information

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$29.5K

$63.8K

$109.5K

How much do customer interaction center manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer interaction center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Interaction Center Manager jobs?

For Customer Interaction Center Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Interaction Center Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Center Manager

West Chester, OH • On-site

The UPS Store #2903
See more jobs at The UPS Store #2903external

Full-time

Re-posted 2 days ago

Job description

We're searching for an energetic, business-minded Center Manager to lead operations and expand community reach at a busy retail location. This position is ideal for a self-starter who takes pride in building great teams, managing performance, and growing a local business through hands-on leadership.
As Center Manager, you'll handle daily operations, staff development, and sales performance - but just as importantly, you'll get out into the community one or two days a week to build relationships with neighboring businesses. Your efforts in local outreach and marketing will directly shape the center's growth, visibility, and success.
Primary Responsibilities
  • Operational Oversight: Manage the daily workflow, staffing, and customer service experience to ensure smooth, professional operations.
  • Sales & KPI Management: Establish measurable goals, monitor team progress, and implement strategies to consistently meet or exceed sales targets and service benchmarks.
  • Team Leadership: Hire, train, and mentor employees while maintaining a culture of accountability, motivation, and recognition.
  • Community Engagement: Dedicate regular time each week to visit local businesses, introduce our services, and generate leads through networking and partnerships.
  • Marketing Execution: Support in-store and local marketing initiatives - both digital and grassroots - to attract new customers and strengthen repeat business.
  • Financial & Inventory Management: Track sales, control expenses, oversee P&L performance, and maintain accurate inventory levels.
  • Customer Relationship Management: Resolve customer concerns promptly, ensuring every interaction reinforces trust and loyalty.
  • Performance Reporting: Provide clear weekly and monthly summaries on sales, productivity, marketing outcomes, and operational improvements.
  • Continuous Growth Mindset: Use insights from data, customer feedback, and team input to streamline processes and elevate results.
Ideal Candidate Profile
  • 2+ years of experience managing a retail, service, or small business environment.
  • History of hitting sales goals and improving team KPIs through hands-on leadership.
  • Comfortable balancing in-store management with community engagement and marketing efforts.
  • Strong business acumen - understands how operational efficiency connects to profitability.
  • Excellent communication, organization, and problem-solving abilities.
  • Skilled in technology, including POS systems, Microsoft Office, and online tools.
  • Physically able to handle day-to-day retail duties when needed.
Preferred Background
  • Degree or college coursework in Business, Marketing, or Management.
  • Prior experience in a franchise or customer service-driven retail setting.
  • Familiarity with community networking, B2B sales, or local marketing campaigns.
Why You'll Love This Role
  • You'll have real ownership and visible impact. The Center Manager leads from the front - managing people, driving sales, and representing the brand in the local market. You'll enjoy the autonomy to make decisions, test new ideas, and see results directly tied to your leadership and outreach efforts.

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