ZipRecruiter

Log In

1

Customer Intake Representative Jobs in Atlanta, GA

previous pagenext page

Showing results 21-40

All JobsCustomer Intake Representative JobsCustomer Intake Representative Jobs in Atlanta, GA

Customer Intake Representative information

See Atlanta, GA salary details

$9

$18

$25

How much do customer intake representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer intake representative in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Customer Intake Representative vs Customer Service Representative?

AspectCustomer Intake RepresentativeCustomer Service Representative
Primary RoleHandles initial customer inquiries, gathers information, and sets up new accounts or services.Provides ongoing support, resolves issues, and maintains customer relationships.
Work EnvironmentOften in call centers, front desks, or online chat settings.Similar environments, including call centers, retail, or office settings.
Required SkillsCommunication, data entry, customer onboarding knowledge.Communication, problem-solving, conflict resolution.
Common CertificationsNone typically required, but customer service or communication certifications can help.Same as above, with additional certifications optional for advanced roles.

While both roles involve customer interaction, the Customer Intake Representative focuses on initial contact and onboarding, whereas the Customer Service Representative handles ongoing support and issue resolution. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What is a customer intake representative?

A Customer Intake Representative is a professional responsible for greeting clients, gathering essential information, and initiating the service process for a company or organization. They typically act as the first point of contact for customers, ensuring that all necessary details are collected accurately and efficiently. Their duties often include answering inquiries, entering data into systems, and directing clients to the appropriate departments. Strong communication and organizational skills are essential for this role, as it helps create a positive initial experience for customers.

What are the key skills and qualifications needed to thrive as a customer intake representative?

To thrive as a Customer Intake Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and sometimes industry-specific platforms is typically required. Outstanding interpersonal skills, patience, and active listening help build rapport and ensure accurate information gathering. These competencies are crucial for efficiently onboarding clients, ensuring a positive first impression, and supporting seamless business operations.

What are some common challenges faced by customer intake representatives, and how can they be overcome?

Customer Intake Representatives often encounter high call volumes and situations where customers are upset or anxious. Staying organized and maintaining a calm, empathetic demeanor are key to managing these challenges. Utilizing clear communication, active listening, and time management skills can help representatives efficiently gather necessary information while providing excellent service. Regular team meetings and support from supervisors are also valuable resources for addressing concerns and sharing best practices.

Is remote customer intake representative a stressful job?

A remote customer intake representative role can be stressful due to high call volumes, managing customer concerns, and meeting performance metrics. However, stress levels vary depending on the employer, workload, and individual skills in communication and problem-solving.
What are popular job titles related to Customer Intake Representative jobs in Atlanta, GA? For Customer Intake Representative jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Intake Representative jobs in Atlanta, GA look for? The top searched job categories for Customer Intake Representative jobs in Atlanta, GA are:
Customer Intake Representative jobs near you
Infographic showing various Customer Intake Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Customer Service Representative

FYZICAL Therapy and Balance Centers

Peachtree Corners, GA

$15 - $18/hr

Full-time

Re-posted 28 days ago

FYZICAL rating

6.4

Company rating: 6.4 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

639th of 887 rated healthcare providers

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Peachtree Corners, GA, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Peachtree Corners, GA!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

What FYZICAL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom