Customer Insight Manager Jobs in Calgary, AB (NOW HIRING)

As the Corporate Risk Manager, you will bring expertise as a strategic leader and enterprise subject matter expert responsible for shaping, advancing, and embedding Ledcor's risk management frameworks across all Operating Companies. Acting as the primary enterprise advisor for project and operational risk, this role influences business decisions from early pursuit through project execution, ensuring alignment with Ledcor's risk appetite, governance standards, and strategic business objectives.
The Corporate Risk Manager provides authoritative guidance to project executives and senior leaders, drives adoption of risk management best practices, and leads continuous improvement of methodologies, tools, and insights that strengthen organizational resilience and champions a strong risk culture.
Join our dynamic Risk team in Edmonton or Calgary, AB!

Essential Responsibilities:

• Leads the evolution of enterprise and project-level risk frameworks, ensuring integration into Operating Company decision-making and alignment with corporate risk appetite
• Shapes enterprise risk tolerance guidance and advises executives on major pursuits, contractual models, joint venture structures, and risk-sharing strategies
• Acts as strategic risk partner to Operating Companies, providing independent review and challenge across the full project lifecycle, including complex pursuits and high-risk projects
• Oversees rigorous risk assessments, including scenario analysis, contract risk allocation reviews, mitigation modeling, and enterprise-aligned recommendations
• Represents Risk Management in governance and operational forums, surfacing emerging risks, systemic exposures, and market trends that may impact corporate strategy and competitiveness
• Leads key components of the annual corporate insurance renewal and risk financing strategy, including underwriting narratives, insurer engagement, and cost-of-risk optimization
• Develops enterprise risk intelligence by synthesizing claims data, analytics, and industry insights to deliver predictive reporting and executive-grade recommendations
• Strengthens risk measurement and decision support capabilities through enhanced tools, dashboards, forecasting models, and leading indicators
• Builds strong executive, broker, insurer, and internal stakeholder relationships while advancing risk culture, education, and team development, including mentorship of the Risk Analyst

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, Engineering, Construction Management, or a related discipline
• Chartered Insurance Professional (CIP), Canadian Risk Management (CRM), Chartered Professional Accountant (CPA), or significant progress toward completion
• Minimum 8 years of progressive experience in enterprise risk, project risk, insurance, or commercial management within construction or other capital-intensive industries
• Minimum 8 years leading cross-functional risk reviews, contract risk assessments, and enterprise risk processes
• Minimum 5 years advising senior executives and influencing strategic business decisions
• Demonstrated ability to collaborate with and influence senior leaders through expert-level risk insight and strategic advisory capability
• Strong analytical and conceptual thinking skills, with the ability to synthesize complex information into clear, actionable recommendations; experience in risk quantification, scenario analysis, and data-driven insights (Power BI considered an asset)
• Deep expertise in contract risk allocation, insurance program structures, and construction lifecycle risks
• Proven ability to lead change, drive framework adoption, manage competing priorities across multiple initiatives, and work effectively both independently and as part of a high-performing team

Additional Information

The Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page.