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Customer Fulfillment Associate Jobs in Quebec (NOW HIRING)

Walmart

CA$18.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fastpaced retail environment. In this role, you pick, pack, and dispense ...

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Customer Fulfillment Associate information

What is a customer fulfillment associate?

A Customer Fulfillment Associate is responsible for ensuring that customers’ orders are accurately picked, packed, and shipped in a timely manner. They typically work in warehouses or fulfillment centers, where they use inventory systems and equipment to locate products, prepare them for shipment, and address any issues that may arise during the order process. Their role is crucial in maintaining high standards of customer satisfaction by making sure orders arrive complete and on time.

What are the key skills and qualifications needed to thrive as a customer fulfillment associate?

To thrive as a Customer Fulfillment Associate, you need strong organizational skills, attention to detail, and a basic understanding of inventory management, typically supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and order processing software is often required. Effective communication, teamwork, and problem-solving abilities help individuals excel in fast-paced fulfillment environments. These skills ensure accurate order processing, timely deliveries, and high customer satisfaction, which are critical for business success.

What are some common challenges faced by customer fulfillment associates, and how can they be addressed?

Customer Fulfillment Associates often encounter challenges such as managing high order volumes during peak periods, quickly resolving inventory discrepancies, and maintaining accuracy under time constraints. Staying organized, communicating proactively with team members, and utilizing warehouse management systems can help address these challenges. Additionally, developing strong problem-solving skills and adaptability can make daily tasks smoother and improve overall efficiency in this fast-paced environment.

What is the difference between Customer Fulfillment Associate vs Warehouse Associate?

AspectCustomer Fulfillment AssociateWarehouse Associate
Primary ResponsibilitiesPicking, packing, and shipping customer orders, ensuring accuracy and timely deliveryLoading, unloading, and organizing inventory within the warehouse
Work EnvironmentIndoor fulfillment centers, often customer-facing or with direct order processingWarehouse settings, involving physical labor and inventory management
Required SkillsAttention to detail, order accuracy, basic computer skillsPhysical stamina, inventory handling, equipment operation
Common CertificationsNone typically required, but OSHA or safety training may be preferredForklift certification may be required

The Customer Fulfillment Associate focuses on processing and shipping customer orders accurately and efficiently, often working directly in fulfillment centers. In contrast, the Warehouse Associate handles inventory movement and storage within the warehouse. Both roles are essential in supply chain operations but differ mainly in their specific duties and work environment.

What cities in Quebec are hiring for Customer Fulfillment Associate jobs?

Cities in Quebec with the most Customer Fulfillment Associate job openings:

Customer Fulfillment Associate jobs near you
Infographic showing various Customer Fulfillment Associate job openings in Quebec as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

(CAN) OMNI Customer Fulfillment Associate

Walmart

Pointe-claire, QC

CA$18.75/hr

Part-time

Re-posted 15 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,443 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fastpaced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Pick, Pack, and Prepare Customer Orders
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.
Ensure Product Quality and Order Accuracy
Selects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.
Maintain Efficient and Organized Packing
Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
Support Customers and Team Operations
Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
Follow Safety, Food Hygiene, and Quality Standards
Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

195 Boul Hymus, Pointe-Claire, QC H9R 1E9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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