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Customer Experience Transformation Jobs (NOW HIRING)

This individual will partner closely with Customer Experience leadership and key stakeholders to implement transformational initiatives that improve customer service performance, enhance technology ...

This individual will partner closely with Customer Experience leadership and key stakeholders to implement transformational initiatives that improve customer service performance, enhance technology ...

Facilitate executive workshops and strategy sessions focused on AI adoption, customer experience modernization, workforce transformation, and enterprise automation. * Establish value realization ...

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Customer Experience Transformation information

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How much do customer experience transformation jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer experience transformation in the United States is $46.89, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $59.86 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Customer Experience Transformation jobs?

The most popular types of Customer Experience Transformation jobs are:

Infographic showing various Customer Experience Transformation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $97,525 per year, or $46.9 per hour.

Director, Customer Experience & Transformation

PSS Industrial Group

Houston, TX • On-site

$100 - $130/hr

Other

Posted 9 days ago


Job description

PSS Industrial Group is seeking a Director of Customer Experience based in Houston, TX. This role is essential for transforming customer interactions into a structured operational model across the organization. Responsibilities include developing a company-wide customer experience strategy, collaborating with various departments to enhance service delivery, and improving customer retention.

The ideal candidate should have over seven years of leadership experience in industrial distribution, excel in analytics and communication, and be adept at setting and measuring KPIs. The company offers a hybrid working model and comprehensive benefits.

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