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Customer Experience Trainer Jobs (NOW HIRING)

OakStar Bank

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Participate in team meetings, training sessions, and performance coaching. SECONDARY DUTIES The Customer Experience Specialist performs duties specific to the position and other functions as assigned.

Emerson Electric

Customer Experience Intern

Austin, TX · On-site

Creating and delivering customer experience enablement training to reinforce the Customer First Attitude amongst the organization. Who You Are: This role is perfect for you if: you place a high value ...

SI Group

Customer Experience Specialist

Schenectady, NY · On-site

$50K - $80K/yr

As the Customer Experience Specialist, reporting to the Director - Commercial Excellence & Customer ... Complete required training programs within designated timeframes to stay up to date on tools and ...

SI Group

Customer Experience Specialist

Schenectady, NY · On-site

$50K - $80K/yr

Customer Experience Specialist At SI Group, we aspire for all employees to live and work to their ... Complete required training programs within designated timeframes to stay up to date on tools and ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

Customer Experience Specialist (04EIQ) US-FL- MelbourneDescription At Percepta, we bring first ... Training and Development Programs (Percepta College) * Employee Rewards Program (Perci Perks) A Bit ...

Nightforce Optics

Customer Experience Specialist

Orofino, ID · On-site

$16.75 - $20.75/hr

... training and asking questions. * Works independently to make decisions with little direct oversight ... consumer and customer experience. Non-Essential Duties: * Additional Duties as assigned.

SI Group

$50K - $80K/yr

The Role As the Customer Experience Specialist, reporting to the Director - Commercial Excellence ... Complete required training programs within designated timeframes to stay up to date on tools and ...

New

New Bern Auto Group

Customer Experience Specialist

New Bern, NC · On-site

$16.25 - $20.25/hr

... the experience: * Tech-Driven Workflow: You won't be buried in paperwork. We use the latest CRM ... Our training program is designed to turn your hustle into high-level expertise. * The Vibe: A fast ...

Envision, Inc.

Customer Experience Specialist

Fort Riley, KS · On-site

$16.50 - $20.75/hr

Training and Collaboration * Collaborate closely with internal departments (e.g., operations ... Desired Experience: * Minimum 3+ years of experience in contract administration, coordination, or ...

PSS

Director of Customer Experience

Houston, TX · On-site

Partner with Human Resources and Training teams to develop customer experience training programs * Support customer-facing employees, including Inside Sales, Branch Managers, and Operations personnel

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Customer Experience Trainer information

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How much do customer experience trainer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer experience trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What does a customer experience trainer do?

A Customer Experience Trainer is responsible for educating and coaching employees on best practices for delivering excellent customer service. They design and conduct training sessions, create learning materials, and assess staff performance to ensure that customers receive high-quality support. The goal is to enhance customer satisfaction by improving staff communication, problem-solving skills, and product knowledge. Customer Experience Trainers often work closely with management to identify areas for improvement and implement training programs that align with company goals.

What are the key skills and qualifications needed to thrive as a customer experience trainer?

To thrive as a Customer Experience Trainer, you need expertise in customer service principles, instructional design, and adult learning methodologies, usually supported by a background in training or education. Familiarity with learning management systems (LMS), presentation software, and sometimes certifications like Certified Professional in Training Management (CPTM) are typically required. Exceptional communication, active listening, and motivational skills help trainers engage participants and foster a positive learning environment. These skills ensure effective training delivery, improved customer service performance, and measurable business outcomes.

What are some common challenges faced by customer experience trainers, and how can they be addressed?

Customer Experience Trainers often encounter challenges such as varying skill levels among trainees, resistance to new processes, and ensuring consistent training delivery across different teams. To address these, trainers can personalize their approach, incorporate interactive and practical learning methods, and collaborate closely with team leaders to align on business goals. Building strong relationships with both trainees and management helps create a supportive learning environment and ensures ongoing improvement in customer service standards.

What is the difference between Customer Experience Trainer vs Customer Service Representative?

AspectCustomer Experience TrainerCustomer Service Representative
Primary RoleDesigns and delivers training to improve customer interactions and satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsTraining development, communication, customer service knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail stores, online support
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles focus on customer satisfaction, a Customer Experience Trainer specializes in developing training programs to enhance overall customer interactions, whereas a Customer Service Representative directly interacts with customers to resolve issues. The trainer's role is more strategic and educational, while the representative's role is operational and support-focused.

More about Customer Experience Trainer jobs

What states have the most Customer Experience Trainer jobs?

States with the most job openings for Customer Experience Trainer jobs include:

What are popular job titles related to Customer Experience Trainer jobs?

For Customer Experience Trainer jobs, the most frequently searched job titles are:

Customer Experience Trainer jobs near you
Infographic showing various Customer Experience Trainer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Customer Experience Associate

Midlothian, VA

Clean Eatz
Restaurants • 11 - 50 employees
Learn more about Clean Eatzexternal

$15/hr

Full-time

Re-posted 5 days ago

Job description

Are you passionate about delivering exceptional service in a dynamic atmosphere? Clean Eatz, a leader in the Food & Beverage industry, is seeking dynamic individuals for our Customer Experience Associate role. Join us in creating memorable guest experiences beyond transactions.

Why choose us?

  • Flexibility: We understand the importance of work-life balance, offering a flexible schedule to suit your needs.
  • Rewards: Enjoy an employee discount on our clean and balanced food, because we believe in nourishing our team as well as our customers.
  • Growth: Benefit from training opportunities to develop and refine your skills in a supportive environment.

Responsibilities:

  • Elevate the guest experience by warmly greeting and assisting customers throughout their visit.
  • Serve as the linchpin of our operation, managing cash transactions with precision and efficiency.
  • Take orders from customers and prepare them according to our menu standards, ensuring each dish is served with care.
  • Maintain the cleanliness and organization of the cashier station, upholding our commitment to excellence in hygiene.
  • Uphold strict adherence to food safety and sanitation regulations, safeguarding the well-being of our guests and team.

Requirements:

  • High School diploma or currently enrolled
  • Previous experience in cashiering or customer service is advantageous.
  • Proficiency in handling cash transactions and operating a cash register.
  • Exceptional communication skills, both verbal and written, with a keen eye for detail.
  • A passion for delivering outstanding service and creating positive experiences for every guest.

Location: Clean Eatz, 5053a Westfields Blvd, Centreville, VA 20120

If you're ready to contribute your energy and enthusiasm to a fast-paced environment where customer satisfaction is paramount, we want you on our team. Apply now and embark on a rewarding journey with Clean Eatz.

Clean Eatz, which launched in 2013 and started franchising in 2015, was co-founded by husband-and-wife duo Don and Evonne Varady. We are heart-driven to Change Livez through clean, balanced food, thought-provoking education, and motivational support that inspires results. We know personal wellness is not one-size-fits-all, so we craft nutritional products and fitness opportunities that meet the needs of every type of lifestyle.

Education:no requirementsEmployment Type: FULL_TIME

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