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Customer Experience Trainer Jobs (NOW HIRING)

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Comfortable handling transactions and operating a register (training provided). * Reliable ...

Home Chef

Customer Experience Associate

$17 - $22.50/hr

Customer Experience Associate Remote Founded in 2013, Home Chef is the leading meal solutions ... Please note: the training for this role begins on Monday 10/26 and runs for 3 weeks, Monday ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17.25 - $21.75/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Comfortable handling transactions and operating a register (training provided). * Reliable ...

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Comfortable handling transactions and operating a register (training provided). * Reliable ...

Mars

Customer Experience Specialist

Sharon, CT · On-site

$19.50 - $24.25/hr

Royal Canin Korea is looking for a Customer Service Experience Specialist (1-year temporary ... as training deficiency, process design issue or system bug Create Change Requests and share them ...

Netsertive

Customer Experience Specialist

Morrisville, NC · On-site

$16.50 - $20.75/hr

Customer Experience Specialist We work in the Advertising digital space. Are you experienced in ... Manage account planning cycles, resolve issues, provide training, and build strong relationships ...

ROKA

Customer Experience Specialist

Austin, TX · On-site

$17.50 - $22/hr

Whether you're training, running, cycling, or tackling your daily grind; if you move, we've built eyewear that moves with you. ROKA is looking to add an experienced Customer Experience Specialist ...

Bump Health

Customer Experience Specialist

Peoria, IL · On-site

$17.50 - $21.75/hr

Fully utilize the systems, tools, training, and resources provided to maximize potential * Assist other departments with varies tasks as needed Requirements * Customer service experience (phone ...

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Customer Experience Trainer information

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How much do customer experience trainer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer experience trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What does a customer experience trainer do?

A Customer Experience Trainer is responsible for educating and coaching employees on best practices for delivering excellent customer service. They design and conduct training sessions, create learning materials, and assess staff performance to ensure that customers receive high-quality support. The goal is to enhance customer satisfaction by improving staff communication, problem-solving skills, and product knowledge. Customer Experience Trainers often work closely with management to identify areas for improvement and implement training programs that align with company goals.

What are the key skills and qualifications needed to thrive as a customer experience trainer?

To thrive as a Customer Experience Trainer, you need expertise in customer service principles, instructional design, and adult learning methodologies, usually supported by a background in training or education. Familiarity with learning management systems (LMS), presentation software, and sometimes certifications like Certified Professional in Training Management (CPTM) are typically required. Exceptional communication, active listening, and motivational skills help trainers engage participants and foster a positive learning environment. These skills ensure effective training delivery, improved customer service performance, and measurable business outcomes.

What are some common challenges faced by customer experience trainers, and how can they be addressed?

Customer Experience Trainers often encounter challenges such as varying skill levels among trainees, resistance to new processes, and ensuring consistent training delivery across different teams. To address these, trainers can personalize their approach, incorporate interactive and practical learning methods, and collaborate closely with team leaders to align on business goals. Building strong relationships with both trainees and management helps create a supportive learning environment and ensures ongoing improvement in customer service standards.

What is the difference between Customer Experience Trainer vs Customer Service Representative?

AspectCustomer Experience TrainerCustomer Service Representative
Primary RoleDesigns and delivers training to improve customer interactions and satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsTraining development, communication, customer service knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail stores, online support
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles focus on customer satisfaction, a Customer Experience Trainer specializes in developing training programs to enhance overall customer interactions, whereas a Customer Service Representative directly interacts with customers to resolve issues. The trainer's role is more strategic and educational, while the representative's role is operational and support-focused.

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What states have the most Customer Experience Trainer jobs?

States with the most job openings for Customer Experience Trainer jobs include:

What are popular job titles related to Customer Experience Trainer jobs?

For Customer Experience Trainer jobs, the most frequently searched job titles are:

Customer Experience Trainer jobs near you
Infographic showing various Customer Experience Trainer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Customer Experience Specialist

De Pere, WI • On-site

Uncle Mike's
See more jobs at Uncle Mike'sexternal

$17 - $21.50/hr

Full-time

PTO

Re-posted 13 days ago

Job description

At Uncle Mike's, we believe every visit should feel warm, welcoming, and memorable. Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite treats!

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest feels cared for, valued, and excited to return.

Benefits & Perks
  • Free coffee and bakery items while you work
  • Holiday pay (Full time)
  • Flexible PTO that never expires use it when you need it, no pressure (Full time)
  • 25% discount at all locations
Responsibilities
  • Warmly greet customers and create a welcoming atmosphere
  • Assist guests with product questions, recommendations, and special requests
  • Share knowledge of bakery items, seasonal offerings, and specials
  • Prepare and serve espresso drinks, coffee, and other beverages to order
  • Accurately ring up purchases, handle cash and credit payments
  • Guide customers through our bakery experience with professionalism and enthusiasm.
  • Maintain cleanliness and organization in customer areas (displays, counters, etc.)
  • Collaborate with team members to ensure smooth daily operations.
  • Address customer concerns with empathy and provide quick resolutions
  • Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
  • Closing shift includes cleaning cases and the coffee area
Job Requirements
  • Friendly, positive, and customer-focused attitude.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Comfortable handling transactions and operating a register (training provided).
  • Reliable, punctual, and team-oriented.
  • Willingness to learn about bakery products, coffee drinks and share knowledge with guests.
  • Ability to stand for extended periods and lift up to 25 lbs (or an amount suited to your bakery's needs).
  • Previous customer service or retail experience is a plus but not required.