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Customer Experience Associate Jobs in Muskegon, MI

Customer Service Associate

Allendale, MI · On-site

$12.75 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Grand Haven, MI

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Jenison, MI · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Holland, MI · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Allendale, MI · On-site

$12.75 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Jenison, MI · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Grand Haven, MI · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Whitehall, MI · On-site

$13.75 - $19/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Holland, MI · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Grand Haven, MI

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Grand Haven, MI · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

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Customer Experience Associate information

See Muskegon, MI salary details

$9

$16

$22

How much do customer experience associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer experience associate in Muskegon, MI is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.09 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What are the most commonly searched types of Customer Experience jobs in Muskegon, MI?

The most popular types of Customer Experience jobs in Muskegon, MI are:

What job categories do people searching Customer Experience Associate jobs in Muskegon, MI look for?

The top searched job categories for Customer Experience Associate jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Customer Experience Associate jobs?

Cities near Muskegon, MI with the most Customer Experience Associate job openings:

Infographic showing various Customer Experience Associate job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,818 per year, or $16.7 per hour.

Customer Experience Associate - Product Specialist

Studio G

Holland, MI • On-site

$19 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Job description

Customer Experience Associate - Product Specialist
People Matter Here. So Does the Experience We Create.

Studio G began in 1995 and has grown into a design-forward company specializing in residential glass, closets, and premium hardware for new construction and renovation projects along the lakeshore. We work with builders, designers, and homeowners at the final stage of construction, when communication, organization, timeliness and attention to detail matter most.
This is not a high-pressure sales environment.
This is relationship-driven work.
Our team succeeds by helping customers navigate important decisions with confidence, professionalism, and genuine care. We believe exceptional customer experiences create lasting partnerships and drive long-term business growth.
If you naturally put others first, bring positive energy to every interaction, and enjoy helping customers find solutions, we'd love to connect.
For this role, we are looking for a highly service-oriented professional who finds genuine satisfaction in creating outstanding customer experiences. Whether your background is in hospitality, customer service, account management, design, construction, retail, or another people-focused industry, your ability to build trust and serve others matters most.
Key Responsibilities & What You'll Be Doing:
  • Customer First Service: Serve as a trusted point of contact for builders, designers, homeowners, and trade partners, ensuring every customer interaction reflects Studio G's commitment to excellence.
  • Relationship Building: Develop strong, long-term relationships by listening carefully, understanding customer needs, and delivering solutions that exceed expectations.
  • Product Expertise: Learn and confidently represent Studio G's offerings across glass, closets, hardware, and related product categories.
  • Project Coordination: Guide customers through the process from inquiry to completion, coordinating with internal teams to ensure projects stay organized and on track.
  • Problem Solving: Address questions, concerns, and challenges quickly and professionally while maintaining a positive, solution-focused attitude.
  • Communication Excellence: Communicate proactively and clearly with customers, vendors, and team members to create an exceptional experience at every stage.
  • Attention to Detail: Manage quotes, specifications, orders, and project information accurately to support successful project execution.
  • Humbly Serve: Demonstrate kindness, professionalism, and a genuine desire to help others while contributing positively to Studio G's culture and team environment.

Qualifications:
  • Strong interpersonal and communication skills
  • Positive, professional, and customer-focused mindset
  • Ability to stay organized and manage multiple priorities
  • Problem-solving skills and a proactive approach to customer needs
  • Comfortable learning technical products and industry knowledge
  • Proficiency with computers and business software
  • Valid driver's license

Preferred Experience:
  • Hospitality or guest services experience
  • Customer service, account management, or client success experience
  • Sales or relationship management experience
  • Experience in residential construction, remodeling, interior design, cabinetry, closets, glass, or architectural products
  • Experience managing projects or coordinating multiple stakeholders
  • Demonstrated ability to create exceptional customer experiences

Benefits & Compensation:
Studio G offers a comprehensive benefits package to eligible employees, including but not limited to:
  • Medical, dental, and vision insurance
  • Disability and life insurance
  • Retirement savings plan
  • Health Savings Accounts
  • Chiropractic care

Compensation will be commensurate with experience, skill set, and ability to contribute to the customer experience and growth of Studio G.
Studio G is an Equal Opportunity Employer.