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Customer Experience Associate I Jobs in Silver Spring, MD

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55 - $125/hr

Associate's degree in computer science, business or related field * Minimum of two (2) years ... USA I is committed to a policy of equal employment opportunity for all persons without regard to ...

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55K - $125K/yr

Associate's degree in computer science, business or related field * Minimum of two (2) years' experience working in a customer support role, preferably in a product company * In depth knowledge of ...

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55K - $125K/yr

Associate's degree in computer science, business or related field * Minimum of two (2) years' experience working in a customer support role, preferably in a product company * In depth knowledge of ...

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55K - $125K/yr

Associate's degree in computer science, business or related field * Minimum of two (2) years' experience working in a customer support role, preferably in a product company * In depth knowledge of ...

Whitecap

Warehouse Associate I

Capitol Heights, MD · On-site

$18.90 - $24.60/hr

Picks, packs, and ships products to customers. * Receives, counts, and records shipment information ... Performs other duties as assigned. * Generally has 0-2 years of experience in area of ...

Koniag, Inc.

Fraud Associate I

Washington, DC · On-site

$16.50 - $22.75/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Fraud Associate I. The Fraud Associate Level I will perform administrative work and data analysis in support of the Fraud ...

kgs

Fraud Associate I

Washington, DC

$16.50 - $22.75/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Fraud Associate I. The Fraud Associate Level I will perform administrative work and data analysis in support of the Fraud ...

kgs

Fraud Associate I

Washington, DC

$16.50 - $22.75/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Fraud Associate I. The Fraud Associate Level I will perform administrative work and data analysis in support of the Fraud ...

Five Below

Customer Experience

Severna Park, MD · On-site

$18.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience

Severna Park, MD · On-site

$18.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

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Showing results 41-60

All JobsCustomer Experience Associate I JobsCustomer Experience Associate I Jobs in Silver Spring, MD

Customer Experience Associate I information

See Silver Spring, MD salary details

$9

$17

$28

How much do customer experience associate i jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer experience associate i in Silver Spring, MD is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What does a Customer Experience Associate I do?

A Customer Experience Associate I is responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with the company's products or services. They typically handle customer communication through various channels such as phone, email, or chat. Their role involves providing information, troubleshooting problems, and escalating complex issues when necessary. The goal is to ensure customer satisfaction and foster loyalty to the brand.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate I?

To thrive as a Customer Experience Associate I, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Active listening, patience, and a positive attitude are standout soft skills in this role. These skills and qualities are critical for ensuring customer satisfaction, resolving issues efficiently, and building customer loyalty.

How does a Customer Experience Associate I typically collaborate with other departments to resolve customer issues?

Customer Experience Associate I professionals often serve as a bridge between customers and internal teams such as technical support, sales, or billing. When faced with complex customer inquiries, they coordinate with these departments to gather accurate information and ensure timely resolutions. Effective communication and documentation are essential, as associates must relay updates to customers while advocating for their needs internally. This collaborative environment not only resolves issues efficiently but also provides opportunities for associates to learn about other functions within the company.
Customer Experience Associate I jobs near you
Infographic showing various Customer Experience Associate I job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,851 per year, or $17.7 per hour.

Customer Experience Associate - Meade Express

The Exchange

Fort George G Meade, MD • On-site

$16 - $22.25/hr

Full-time

Posted 7 days ago

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

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