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Customer Enrollment Associate Jobs in Montclair, NJ

Oasis Day Camp

Be Seen First

Sales & Enrollment Associate

New York, NY · Remote

$55K - $67K/yr

You'll manage and optimize our customer relationship management (CRM) system and registration platform, keeping track of leads, communications, and enrollments. Your efforts will ensure smooth ...

Nourish

Credentialing / Enrollment Lead

New York, NY · Remote

Develop and support a pod of New Bets Credentialing or Enrollments Associates or Senior Associates ... Customer Experience. * Serve as the day-to-day escalation point for the area you own, resolving ...

Easterseals

Enrollment Coordinator

New York, NY

Associate's or Bachelor's degree preferred. Certifications: N/A Licenses: Apex will assist new ... Microsoft Office Suite Google Workspace Student information systems, CRM, and lead-management ...

New

The Fedcap Group

Enrollment Coordinator

New York, NY · On-site

Associate's or Bachelor's degree preferred. Certifications: N/A Licenses: Apex will assist new ... Microsoft Office Suite Google Workspace Student information systems, CRM, and lead-management ...

New

The Fedcap Group

Enrollment Coordinator

New York, NY · On-site

Associate's or Bachelor's degree preferred. Certifications: N/A Licenses: Apex will assist new ... Microsoft Office Suite Google Workspace Student information systems, CRM, and lead-management ...

New

Fedcap

Enrollment Coordinator

New York, NY · On-site

Associate's or Bachelor's degree preferred. Certifications: N/A Licenses: Apex will assist new ... Microsoft Office Suite Google Workspace Student information systems, CRM, and lead-management ...

New

The Fedcap Group

Enrollment Coordinator

New York, NY · On-site

Associate's or Bachelor's degree preferred. Certifications: N/A Licenses: Apex will assist new ... Microsoft Office Suite Google Workspace Student information systems, CRM, and lead-management ...

New

The Fedcap Group

Enrollment Coordinator

New York, NY · On-site

Associate's or Bachelor's degree preferred. Certifications: N/A Licenses: Apex will assist new ... Microsoft Office Suite Google Workspace Student information systems, CRM, and lead-management ...

New

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All JobsCustomer Enrollment Associate JobsCustomer Enrollment Associate Jobs in Montclair, NJ

Customer Enrollment Associate information

See Montclair, NJ salary details

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$27

How much do customer enrollment associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer enrollment associate in Montclair, NJ is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.62 per hour, depending on experience, location, and employer.

What is a customer enrollment associate?

Customer Enrollment Associates are professionals responsible for guiding new customers through the enrollment or onboarding process for a company's products or services. They verify customer information, explain enrollment steps, answer questions, and ensure all forms and documentation are completed accurately. Their goal is to make the enrollment experience smooth and efficient, addressing any concerns and providing excellent customer service. These associates often work in industries like healthcare, insurance, financial services, or utilities.

What are the key skills and qualifications needed to thrive as a customer enrollment associate, and why are they important?

To thrive as a Customer Enrollment Associate, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and data entry systems is typically required. Outstanding communication, patience, and problem-solving abilities help you connect with customers and resolve issues efficiently. These skills are essential for accurately enrolling customers, ensuring satisfaction, and maintaining smooth workflow in a competitive service environment.

What are some common challenges faced by customer enrollment associates, and how can they be successfully managed?

Customer Enrollment Associates often encounter challenges such as handling a high volume of inquiries, addressing customer concerns efficiently, and ensuring accurate data entry during the enrollment process. To manage these challenges, it's important to develop strong organizational skills, maintain clear communication, and stay updated on enrollment procedures and product offerings. Collaboration with team members and utilizing available support resources can also greatly improve efficiency and customer satisfaction.

What is the difference between Customer Enrollment Associate vs Customer Service Representative?

AspectCustomer Enrollment AssociateCustomer Service Representative
Primary RoleAssist customers with enrollment processes, onboarding, and account setupHandle customer inquiries, provide support, and resolve issues
Required SkillsCommunication, data entry, knowledge of enrollment proceduresCommunication, problem-solving, product knowledge
Work EnvironmentOffice or call center, focused on onboardingCall center, retail, or office, focused on ongoing support
Common CertificationsCustomer service or enrollment-related certificationsCustomer service certifications often preferred

While both roles involve customer interaction, the Customer Enrollment Associate primarily focuses on guiding new customers through enrollment and onboarding processes. In contrast, the Customer Service Representative handles ongoing support and issue resolution. Both roles require strong communication skills and customer service experience, but their core responsibilities differ in focus and scope.

What cities near Montclair, NJ are hiring for Customer Enrollment Associate jobs?

Cities near Montclair, NJ with the most Customer Enrollment Associate job openings:

Customer Enrollment Associate jobs near you

Sales & Enrollment Associate

Oasis Day Camp

New York, NY • Remote

$55K - $67K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago

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Job description

At Oasis Day Camps, we believe in the power of community—and we're looking for someone who can share that vision with potential and returning camper families at our day camps business. As part of our team, you'll play a key role in engaging families and guiding them through the entire journey, from initial inquiry to becoming part of the camp experience.

Your Work:

Sales & Relationship Building:
You’ll be the first point of contact for new families considering Oasis for their children’s summer experience. With your sales mindset, you’ll identify, qualify, and nurture relationships with prospective families, ensuring that they feel supported, excited, and informed throughout the enrollment process. You will maintain existing parent relationships to ensure we increase our retention rate.

CRM & Registration Management:
You’ll manage and optimize our customer relationship management (CRM) system and registration platform, keeping track of leads, communications, and enrollments. Your efforts will ensure smooth marketing, sales, and engagement efforts to meet our growth goals while delivering personalized experiences for each family.

Community Engagement & Retention:
Oasis is more than a summer camp; it’s a year-round community. You'll help build and maintain a strong, engaged network of camper families both virtually and in person. Your role will include creating touchpoints throughout the year to keep families excited and involved, ensuring they stay connected and invested in our community long after the summer ends.

Parent Liaison & Customer Care:
As the face of Oasis, you’ll be a trusted resource for parents—answering questions, addressing concerns, and offering guidance before, during, and after the summer camp experience. Your goal will be to create lasting relationships, ensuring that every family feels heard, valued, and excited about returning year after year.

What You Bring to the Team:

  • Sales Drive & Enthusiasm: You’re comfortable with a sales process and know how to engage potential clients while maintaining a consultative, relationship-building approach.
  • Excellent Communication Skills: You can explain our camp’s benefits with clarity and enthusiasm, adapting your approach to each family’s needs.
  • Organization & Tech-Savvy: You’ll manage CRM systems and be comfortable with digital tools to track and engage leads effectively.
  • Collaboration: You’ll work closely with the Regional Operations Manager and Camp Directors to ensure every family is supported throughout the entirety of their camp experience.
  • Community-Oriented: You’re passionate about creating connections and building long-term relationships with families, ensuring they feel part of something special.
  • Customer-Centric Attitude: You genuinely care about creating positive experiences for our families and are driven to help them thrive.

Why our camp?

  • Be part of a fun, passionate, and friendly team that believes in the power of camp.
  • Opportunity to make a lasting impact on the lives of families and children.
  • A supportive, growth-focused environment that encourages learning and development.

If you love building relationships, have a passion for sales, and want to be part of a close-knit, vibrant community, we’d love to hear from you!