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Customer Engineer Intern Jobs in Berkeley, CA (NOW HIRING)

Brilent

Software Engineer Intern

San Mateo, CA · On-site

As a software engineering intern, you will work alongside our small team of engineers to create new features and provide a world-class user experience for our customers. Responsibilities

SupportFinity™

Software Engineer Intern

San Francisco, CA · On-site

$89 - $134/hr

Role Description As an software engineering intern at Mercator, you'll work on core systems that ... You'll prototype quickly and iterate with real customer data. You'll work closely with the founders ...

New

APTIM

Civil Engineer Intern

Concord, CA · On-site

$25 - $29/hr

The Civil Engineer Intern will support civil engineering teams in the planning, design, analysis ... customers. Together, we create sustainable and resilient communities for all. What you can expect ...

Brilent

QA Engineer Intern

San Mateo, CA · On-site

As a QA Engineer Intern, you will work alongside our small team of engineers to develop new features and provide a world-class user experience for our customers. Responsibilities include: * Develop ...

Serval Inc

Software Engineer Intern

San Francisco, CA · On-site

Role Overview As a Software Engineer Intern, Backend at Serval, you'll work directly on core parts ... customers. What You'll Do * Work closely with our CTO and founding engineering team to build and ...

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All JobsCustomer Engineer Intern JobsCustomer Engineer Intern Jobs in Berkeley, CA

Customer Engineer Intern information

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Berkeley, CA?

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Cities near Berkeley, CA with the most Customer Engineer Intern job openings:

Customer Engineer Intern jobs near you

Forward Deployed Engineer Intern

a16z speedrun

San Francisco, CA • On-site

$19.75 - $25.50/hr

Full-time

Posted 8 days ago

Job description

Forward Deployed Engineer Intern
San Francisco • Summer • In-person
What we do
We're building Infragrid to end the tax of manual financial work. We capture how businesses operate (SOPs, screen recordings, and analyst expertise), and compile those workflows into deterministic software. The result is an operational platform that powers AI automation across insurance, banking, and commercial real estate. Backed by a16z; built by ex-Palantir, ex-Mercor, and ex-AWS engineers.
What you'll do
As a Forward Deployed Engineer Intern, you'll work directly with customers and the founding team to deliver real business impact from day one.
One week might look like:
  • Join a customer call on Monday to understand their toughest challenges
  • Collaborate with founders and engineers on Tuesday to architect a solution
  • Deploy your product to production by Thursday and watch customers use your work

You'll work across:
  • Workflow engine
  • Ontology and data models
  • AI-powered applications
  • Screen-recorder-to-code platform
  • Infrastructure and backend systems

What we're looking for
We're looking for hands-on builders eager to learn from direct customer feedback and quick iteration cycles. You've built products people actually use and know what it's like to solve problems on the fly when software breaks in production.
You should be comfortable with:
  • React, TypeScript, Python
  • SQL and API development
  • AWS or modern cloud infrastructure
  • Building AI products with LLMs, RAG, or agentic systems

You'll have the chance to own more product surface area in one summer than most engineers see in their first year at a big company.

Apply