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Customer Engineer Intern Jobs in Baltimore, MD (NOW HIRING)

As a Systems Engineering Intern, you will work closely with our senior engineers on a ... customers. Employment benefits include competitive compensation, Health and Wellness programs ...

Stanley Black & Decker Intern - Embedded Software Engineering Intern Location: Onsite Towson, MD ... Your ideas and solutions have the potential to reach millions of customers as we work together to ...

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Customer Engineer Intern information

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Baltimore, MD?

For Customer Engineer Intern jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Customer Engineer Intern jobs in Baltimore, MD look for?

The top searched job categories for Customer Engineer Intern jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Customer Engineer Intern jobs?

Cities near Baltimore, MD with the most Customer Engineer Intern job openings:

Software Engineer Intern (Multiple Levels) - 30069

Huntington Ingalls Industries

Columbia, MD • On-site

$37.13/hr

Full-time, Part-time, Internship

Posted 6 days ago


Huntington Ingalls Industries rating

7.5

Company rating: 7.5 out of 10

Huntington Ingalls Industries

Based on 147 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 76,812 frontline employees who took The Breakroom Quiz


Job description

Requisition Number: 30069
Required Travel: 0 - 10%
Employment Type: Part Time/Hourly/Non-Exempt
Anticipated Salary Range: $28.40 - $37.13
Security Clearance: Ability to Obtain
Level of Experience: Intern
This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.
HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072
Job Description
2027 Software Engineering Internship Opportunity - HII Mission Technologies
Are you a driven student who enjoys tackling challenging technical problems? Join Mission Technologies, a division of HII, and contribute to projects that help shape the future of national security at our Columbia, MD location. You will be onsite with the team five days per week during your internship.
This internship is designed for rising college juniors pursuing a bachelor's degree in Software Engineering, Electrical Engineering, Computer Engineering, or a related field. You'll gain hands-on experience that prepares you for a career supporting C5ISR (Command, Control, Communications, Computers, Combat Systems, and Intelligence, Surveillance, and Reconnaissance) systems.
Intern Levels & Pay Rates
  • Level 4: $37.13 p/hr
  • Level 3: $32.76 p/hr
  • Level 2: $28.40 p/hr

What You'll Do
As a Software Engineering Intern, you'll support Minotaur-our mission management system used across manned and unmanned surveillance aircraft. Your work will directly improve how operators detect, track, and understand activity on land and at sea by enhancing sensor data processing capabilities.
You'll have opportunities to:
• Build and refine new features for operational software
• Contribute to all phases of the software development lifecycle-design, implementation, integration, and testing
• Collaborate closely with engineers and other interns on meaningful, real-world projects
Potential project areas include:
• Developing solutions to high-priority operational challenges using machine learning, AI, signal processing, and video analytics
• Designing intuitive, user-focused graphical interfaces
• Improving and automating simulation, test, and verification workflows
• Creating proof-of-concept prototypes for emerging technologies and future capabilities
What We're Looking For
To be eligible, you must be currently pursuing a bachelor's degree in a relevant engineering discipline and qualify for these specific levels:
  • Level 4: High school diploma or equivalent & must be working towards a bachelor's degree with more than 60% of the required credits completed.
  • Level 3: High school diploma or equivalent & must be working towards a bachelor's degree with more than 40% - 60% of the required credits completed.
  • Level 2: High school diploma or equivalent & must be working towards a bachelor's degree with more than 20% - 40% of the required credits completed.

We're seeking students who have:
• Experience with software development in a Linux environment
• Proficiency in languages such as C++, Java, or JavaScript
• Strong communication skills and critical-thinking abilities
• A proactive, hardworking mindset and a strong desire to learn
Physical Requirements
Job performance will normally require only minor lifting and carrying of boxes of records or equipment.
The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Working at Huntington Ingalls Industries

About Huntington Ingalls Industries, in their own words

From Huntington Ingalls Industries

Our 44,000-strong team includes skilled tradespeople; artificial intelligence and machine learning experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large employers, we are a values and ethics driven organization that puts people's safety and well-being first. Here you'll find a collaborative environment, competitive benefits, and valuable educational and training programs that span our shipbuilding apprentice schools in Virginia and Mississippi to tuition reimbursement programs that support continual career growth at every stage of your career.

Our values of integrity, safety, respect, engagement, responsibility and performance are the foundation of HII's ethical culture that inspires employees to do the right thing each day, regardless of the circumstances.


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