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Customer Engineer Intern Jobs in Baltimore, MD (NOW HIRING)

The ideal candidate is pursuing a degree in Engineering, Manufacturing, Industrial Technology ... Verify documentation for compliance with AS9100, customer requirements, and internal procedures.

The ideal candidate is pursuing a degree in Engineering, Manufacturing, Industrial Technology ... Verify documentation for compliance with AS9100, customer requirements, and internal procedures.

Engineering Intern

Linthicum, MD · On-site

$16.50 - $21.50/hr

... Engineering, and Marketing. Upon completion, the intern will present their project outcomes to the ... Support trade show and customer engagement efforts through technical demonstration. Participate in ...

Engineering Intern

Linthicum, MD · On-site

$16.50 - $21.50/hr

... Engineering, and Marketing. Upon completion, the intern will present their project outcomes to the ... Support trade show and customer engagement efforts through technical demonstration. Participate in ...

Through RENTsparency, Smart Apartment, Green Team and Together, we make sure transparency, customer ... engineering, real estate, or related fields is a plus. Professional Experience * Previous ...

Quality Intern

Reisterstown, MD · On-site

$22.50/hr

Verify compliance with AS9100 and customer requirements * Assist with AS9102 First Article ... Engineering Technology; or a related technical discipline * Strong attention to detail and ...

Quality Intern

Reisterstown, MD · On-site

$22.50/hr

Verify compliance with AS9100 and customer requirements * Assist with AS9102 First Article ... Engineering Technology; or a related technical discipline * Strong attention to detail and ...

Verify compliance with AS9100 and customer requirements * Assist with AS9102 First Article ... Engineering Technology; or a related technical discipline * Strong attention to detail and ...

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Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Baltimore, MD?

For Customer Engineer Intern jobs in Baltimore, MD, the most frequently searched job titles are:

What cities near Baltimore, MD are hiring for Customer Engineer Intern jobs?

Cities near Baltimore, MD with the most Customer Engineer Intern job openings:

Quality Intern

Primus Aerospace

Reisterstown, MD • On-site

Internship

Posted 29 days ago


Job description

Primus Aerospace

Job Description - Quality Intern

Position Title:

Quality Intern

Department:

Quality Assurance

Reports To:

Quality Manager

Location:

Primus Aerospace Manufacturing Facility

Position Summary

Primus Aerospace is seeking a motivated and detail-oriented Quality Intern to support our Quality Assurance team in a fast-paced aerospace manufacturing environment. This internship provides hands-on experience with aerospace quality systems, inspection processes, continuous improvement initiatives, and compliance with industry standards such as AS9100 and ISO 9001.

The ideal candidate is pursuing a degree in Engineering, Manufacturing, Industrial Technology, Quality Assurance, or a related technical discipline and is eager to gain real-world experience within the aerospace industry.

Essential Duties and Responsibilities

  • Assist with inspection of aerospace components using precision measuring equipment.
  • Support the review of manufacturing documentation, inspection reports, and quality records.
  • Participate in internal audits and quality system activities.
  • Assist in collecting, analyzing, and reporting quality metrics and Key Performance Indicators (KPIs).
  • Help investigate nonconforming materials and support root cause analysis activities.
  • Assist with Corrective and Preventive Action (CAPA) documentation.
  • Verify documentation for compliance with AS9100, customer requirements, and internal procedures.
  • Support First Article Inspection (FAI) documentation in accordance with AS9102 requirements.
  • Maintain accurate quality records and filing systems.
  • Participate in continuous improvement and Lean Manufacturing initiatives.
  • Assist in preparing presentations, reports, and data summaries for management.
  • Observe manufacturing processes and identify opportunities for quality improvements.
  • Support calibration record maintenance and gauge tracking.
  • Perform additional duties and special projects as assigned.

Qualifications

Education

  • Currently pursuing an Associate's or Bachelor's degree in:
    • Mechanical Engineering
    • Manufacturing Engineering
    • Industrial Engineering
    • Aerospace Engineering
    • Quality Engineering
    • Engineering Technology
    • Or a related technical field

Preferred Qualifications

  • Previous manufacturing or internship experience is a plus.
  • Familiarity with blueprint reading is preferred.
  • Basic understanding of GD&T (Geometric Dimensioning and Tolerancing) is beneficial.
  • Knowledge of Lean Manufacturing principles is desirable.

Knowledge, Skills, and Abilities

  • Strong attention to detail and organizational skills.
  • Excellent analytical and problem-solving abilities.
  • Ability to read and interpret engineering drawings (preferred).
  • Proficient with Microsoft Office Suite, especially Excel.
  • Strong verbal and written communication skills.
  • Ability to work independently as well as collaboratively within a team.
  • Willingness to learn aerospace quality standards and manufacturing processes.
  • Ability to manage multiple tasks in a deadline-driven environment.

Equipment and Software

Exposure to:

  • Calipers
  • Micrometers
  • Height Gauges
  • Optical Comparators
  • Coordinate Measuring Machines (CMM) (observation/training)
  • Microsoft Excel, Word, and PowerPoint
  • ERP and Quality Management Systems (training provided)

Physical Requirements

  • Ability to stand and walk throughout the manufacturing facility.
  • Frequently lift up to 25 pounds.
  • Ability to use hands for measuring equipment and computer work.
  • Visual ability to inspect precision aerospace components.
  • Ability to wear required Personal Protective Equipment (PPE).

Work Environment

This position is performed in both an office and a precision aerospace manufacturing environment. Exposure to machinery, moderate noise levels, lubricants, coolants, and moving equipment is expected. Appropriate PPE is required while in production areas.

Learning Opportunities

During the internship, participants will gain exposure to:

  • Aerospace Quality Management Systems (AS9100)
  • First Article Inspection (AS9102)
  • Root Cause Analysis
  • Corrective Action Processes (CAPA)
  • Internal Auditing
  • Statistical Process Control (SPC)
  • Precision Measurement Techniques
  • Lean Manufacturing
  • Continuous Improvement
  • Aerospace Manufacturing Processes

Why Join Primus Aerospace?

At Primus Aerospace, interns are treated as valuable members of the team and have the opportunity to work alongside experienced engineers, machinists, and quality professionals on products that support the aerospace and defense industries. This internship provides meaningful, hands-on experience that prepares students for careers in advanced manufacturing, quality engineering, and aerospace operations.

Primus Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law.