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Customer Engineer Intern Jobs in Rhode Island (NOW HIRING)

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

... customers can achieve their full potential. We're currently recruiting students for our Fall 2026 ... Mentorship from senior engineers * Individual career development planning * Networking with our ...

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Customer Engineer Intern information

What does an engineer intern do?

A Customer Engineer Intern supports technical teams by assisting with troubleshooting, resolving customer issues, and gaining hands-on experience with products and systems. They often work under supervision to develop technical skills, learn about customer needs, and may use tools like diagnostic software or hardware. The role provides practical exposure to engineering processes and customer service in a technology environment.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in senior or specialized roles at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Such compensation often requires advanced skills, extensive experience, and working in high-demand environments like Silicon Valley or similar tech hubs.

What does a customer engineer do?

A customer engineer is responsible for providing technical support, troubleshooting, and solutions to clients, often involving hardware, software, or network systems. They work closely with customers to ensure product functionality and may use tools like diagnostic software or remote access to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Customer Engineer Intern, and why are they important?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a Customer Engineer Intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

How much do intern engineers get paid?

Customer Engineer Interns typically earn an hourly wage that ranges from $15 to $30, depending on the company, location, and level of experience. Internships often last for a few months during summer or semester periods and may include additional benefits such as mentorship and skill development.

What types of projects and responsibilities can a Customer Engineer Intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Rhode Island? For Customer Engineer Intern jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Customer Engineer Intern jobs in Rhode Island look for? The top searched job categories for Customer Engineer Intern jobs in Rhode Island are:
What cities in Rhode Island are hiring for Customer Engineer Intern jobs? Cities in Rhode Island with the most Customer Engineer Intern job openings:

Intern, Customer Support and Customer Success

Harris

Carolina, RI

$22 - $25/hr

Part-time

Posted 5 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

77th of 241 rated software companies


Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour


What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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