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Customer Engineer Intern Jobs in Providence, RI (NOW HIRING)

Trimedx

Biomedical Engineering Intern

New Bedford, MA · On-site

$20/hr

Everyone is focused on serving the customer and we do that by collaborating and supporting each ... Duties include understanding the typical day of an engineer and how to work in a hospital ...

Leidos

Lead Substation Project Engineer

Newport, RI · On-site

$107K - $195K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Engineer Intern ("EI" or "EIT") professional certification. * Professional Engineer ("PE") License.

Leidos

Lead Substation Project Engineer

Newport, RI

$99K - $126K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Engineer Intern ("EI" or "EIT") professional certification. * Professional Engineer ("PE") License.

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Customer Engineer Intern information

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Providence, RI?

For Customer Engineer Intern jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Customer Engineer Intern jobs in Providence, RI look for?

The top searched job categories for Customer Engineer Intern jobs in Providence, RI are:

Customer Engineer Intern jobs near you

Biomedical Engineering Intern

New Bedford, MA • On-site

Trimedx
Health Care and Social Assistance • 1 - 5K employees

7.9

Company rating: 7.9 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

83rd of 283 rated repair and maintenance companies

People enjoy working here

Good employer

Recommended by parents

Learn more about Trimedxexternal

$20/hr

Full-time

Posted 14 days ago

Job description

If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
  • Everyone is focused on serving the customer and we do that by collaborating and supporting each other
  • Associates look forward to coming to work each day
  • Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
*Applicants must be local to New Bedford, MA and available for immediate start*
Summary
The TRIMEDX Biomedical Engineering Intern gains on the job training by shadowing experienced clinical engineers, biomedical engineers, lab engineers, and radiology engineers under the close supervision of TRIMEDX management. Duties include understanding the typical day of an engineer and how to work in a hospital environment, how to respond to service calls, balancing workload, documentation of repairs and Preventative Maintenance (PM) Work Orders, vendor management, learning how to calibrate equipment, troubleshooting techniques for various types of equipment, preventive maintenance procedures, electrical safety, and how to repair equipment. In this position, you will perform preventative maintenance procedures, inventory validation, and have the opportunity to work alongside experienced technicians in a real-time service environment.
Responsibilities
  • Gain on the job training by shadowing experienced clinical engineers, biomedical engineers, lab engineers, and radiology engineers under the close supervision of TRIMEDX management.
  • Understand the typical day of an engineer and how to work in a hospital environment
  • Respond to service calls
  • Learn how to balance workload, document repairs and PMs, vendor management, calibrate equipment, troubleshoot equipment
  • Train on preventive maintenance procedures, electrical safety, and how to repair equipment.
  • Perform preventative maintenance procedures, inventory validation, and work alongside experienced technicians in a real-time service environment.
  • All other duties as assigned.

Education and Qualifications
  • Be currently enrolled in an associate's, technical degree program, or the TRIMEDX Trained Certification or an equivalent biomedical related certification program.
  • Experience working with biomedical equipment in a clinical engineering environment preferred
  • Excellent interpersonal and customer service skills
  • Strong written and verbal communication skills
  • Must be able to pass pre-employment screening which will include a limited background check and screen for illegal substance use.
  • Valid driver's license required; variable travel requirements depending on primary site or region that may require use of personal vehicle.
  • The hourly rate for this role is $20

At Trimedx, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
Trimedx is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, Trimedx is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all Trimedx and Customer property or during working/on-call hours.
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About TRIMEDX

Sourced by ZipRecruiter

Founded in the summer of 1998, TRIMEDX was the solution to one technician's vision of how to operate a hospital medical equipment service center of excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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What Trimedx employees say

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Benefits

Hours and flexibility

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