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Customer Engagement Lead Jobs (NOW HIRING)

ARS

Customer Engagement Specialist

Charlotte, NC · On-site

$20 - $30/hr

This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality ...

ARS

Customer Engagement Representative

Sunnyvale, CA · On-site

$20 - $30/hr

This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality ...

ARS

Customer Engagement Representative

San Jose, CA · On-site

$20 - $30/hr

This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality ...

ARS

Customer Engagement Representative

Gilroy, CA · On-site

$20 - $30/hr

This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality ...

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Showing results 21-40

All JobsCustomer Engagement Lead Jobs

Customer Engagement Lead information

See salary details

$34.5K

$98.1K

$170K

How much do customer engagement lead jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer engagement lead in the United States is $98,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Engagement Lead vs Customer Success Manager?

AspectCustomer Engagement LeadCustomer Success Manager
Primary FocusDriving customer engagement and interaction strategiesEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping engagement campaigns, managing communication channelsOnboarding, support, and ongoing relationship management
Skills & CertificationsCommunication, marketing, CRM toolsCustomer service, relationship management, product knowledge
Work EnvironmentMarketing teams, customer experience departmentsAccount management, support teams

While both roles focus on customer relationships, the Customer Engagement Lead emphasizes creating engagement strategies and campaigns, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles are vital for fostering strong customer relationships but differ in their core objectives and daily activities.

What does a customer engagement lead do?

A customer engagement lead is responsible for developing strategies to build and maintain strong relationships with customers, increasing satisfaction and loyalty. They analyze customer data, coordinate communication efforts, and collaborate with marketing and sales teams to improve overall customer experience. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.

What cities are hiring for Customer Engagement Lead jobs?

Cities with the most Customer Engagement Lead job openings:

What states have the most Customer Engagement Lead jobs?

States with the most job openings for Customer Engagement Lead jobs include:

What are popular job titles related to Customer Engagement Lead jobs?

For Customer Engagement Lead jobs, the most frequently searched job titles are:

Infographic showing various Customer Engagement Lead job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $98,122 per year, or $47.2 per hour.

Customer Engagement Specialist

Hickory, NC • On-site

ARS-Rescue Rooter
See more jobs at ARS-Rescue Rooterexternal

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Overview

Pay: $18-$20 per hour + commission
Earning potential: $20 – $30/hour on average with commission
Schedule: Wednesday through Sunday, Weekends required, typically 10:00 AM - 5:00 PM

Location: Hickory, or Lincolnton, SC
Part-time and full-time opportunities available

Brother's Heating, Cooling, and Plumbing is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We’re hiring Customer Engagement Specialists to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting.

You'll connect with homeowners while they shop, learn about their home-comfort needs, and introduce them to ARS heating, cooling, plumbing, energy-efficiency, and indoor air-quality solutions.

What We Offer

  • Hourly pay + UNCAPPED commission
  • Average earning potential of $20–$30/hour with commission
  • Weekly pay via direct deposit
  • Paid training
  • Flexible part-time and full-time opportunities
  • Career path into HVAC Sales Advisor roles
  • Work inside an established home-improvement retail environment
  • No door-to-door sales
  • No cold calling

Full-Time Employees Also Receive

  • Insurance available after 31 days
  • Low-cost medical, with options as low as $5/week
  • Dental and vision
  • HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance

Responsibilities

As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to Brothers heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

  • Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
  • Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
  • Generate leads and schedule free in-home consultations
  • Enter customer information and book appointments for ARS specialists
  • Represent ARS with a professional and positive in-store presence
  • Support in-store promotions alongside retail management and ARS team members

Qualifications

What We’re Looking For

 

  • Outgoing personality and willingness to speak with shoppers
  • Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
  • Ability to stand and walk during shifts
  • Weekend and some holiday availability
  • Reliable transportation
  • Clean, professional appearance representing the ARS brand
  • Ability to attend weekly in-office meetings
  • Employment is contingent on a background check in accordance with applicable law

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.