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Customer Engagement Associate Jobs in Wisconsin (NOW HIRING)

Hampel Corp

Technical Sales Associate

Germantown, WI · On-site

THE OPPORTUNITY The Technical Sales Associate is a pivotal role at the intersection of customer ... WHAT YOU'LL DO Customer Engagement & OE Program Management * Develop and sustain trusted ...

Great Lakes Wisconsin

Retail Sales Associate

Waukesha, WI · On-site

$600 - $800/wk

What You'll Do As a Retail Sales Associate, you'll: * Represent client brands at retail locations ... Hands-on experience in retail sales, customer engagement, marketing, and communication. * Immediate ...

Great Lakes Wisconsin

Retail Sales Associate

Waukesha, WI · On-site

$600 - $800/wk

What You'll Do As a Retail Sales Associate, you'll: * Represent client brands at retail locations ... Hands-on experience in retail sales, customer engagement, marketing, and communication. * Immediate ...

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Showing results 21-40

All JobsCustomer Engagement Associate JobsCustomer Engagement Associate Jobs in Wisconsin

Customer Engagement Associate information

See Wisconsin salary details

$23.2K

$47.4K

$73.2K

How much do customer engagement associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer engagement associate in Wisconsin is $47,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $56,000.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.
What are the most commonly searched types of Customer Engagement jobs in Wisconsin? The most popular types of Customer Engagement jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Engagement Associate jobs? Cities in Wisconsin with the most Customer Engagement Associate job openings:
Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,401 per year, or $22.8 per hour.

Technical Sales Associate

Hampel Corp

Germantown, WI • On-site

Full-time

Re-posted 24 days ago

Job description

ABOUT HAMPEL CORP.
For 50 years, L.T. Hampel Corp has built a reputation as one of North America's foremost specialists in heavy gauge, large format, deep draw thermoforming. Our precision-engineered solutions serve Original Equipment Manufacturers across demanding industries where dimensional accuracy, structural integrity, and material performance are non-negotiable. We don't just manufacture parts - we solve complex forming challenges that others can't.
As we enter our next half-century, we're seeking a Technical Sales Associate who shares our commitment to craftsmanship, customer partnership, and delivering solutions that work in the real world.
THE OPPORTUNITY
The Technical Sales Associate is a pivotal role at the intersection of customer engagement, engineering collaboration, and business performance. You will serve as the primary advocate for OE customers - translating their functional requirements into manufacturable thermoformed solutions - while stewarding those programs through every stage of the product creation process.
This is not a passive order-taking role. You will actively shape outcomes: influencing design decisions, driving timelines, protecting margins, and ensuring every customer interaction reflects the quality and reliability that defines Hampel. This position carries real ownership and real impact from day one.
WHAT YOU'LL DO
Customer Engagement & OE Program Management
  • Develop and sustain trusted relationships with OE customers by understanding their technical requirements, production timelines, and business objectives
  • Serve as the customer's primary point of contact from initial inquiry through product launch and ongoing production support
  • Translate customer design intent and performance specifications into actionable requirements for Hampel's engineering and production teams
  • Conduct site visits, design reviews, and technical consultations that reinforce Hampel's value as a solutions partner

Product Creation & Cross-Functional Coordination
  • Shepherd new part programs through Hampel's structured product creation process - coordinating closely with tooling, engineering, quality, and operations to meet commitments
  • Maintain clear and timely communication between customers and internal stakeholders throughout design validation, tooling development, and first-article approval
  • Identify and proactively resolve technical, scheduling, or commercial issues before they impact program milestones
  • Support quoting activities by compiling customer requirements, understanding cost drivers in deep draw thermoforming, and assisting in the development of competitive, profitable proposals

Customer Service & Order Management
  • Manage the day-to-day service experience of an assigned customer portfolio, ensuring order accuracy, on-time delivery, and responsive issue resolution
  • Monitor and coordinate order flow activity across active programs, working with production scheduling and logistics to meet customer demand
  • Address customer inquiries, escalations, and change requests with urgency and professionalism, always seeking resolution that preserves both customer satisfaction and Hampel's operational efficiency

Product Life-Cycle & Commercial Management
  • Track and manage products across their full life cycle - from new program launch through active production to end-of-life or successor program transitions
  • Monitor pricing and margin performance for assigned accounts, ensuring adherence to approved structures and escalating variances for review
  • Support annual pricing reviews, commercial negotiations, and contract renewals with data-driven analysis and a clear understanding of Hampel's cost position
  • Identify organic growth opportunities within existing customer relationships, including new applications, line extensions, or program expansions

WHAT WE'RE LOOKING FOR
  • Curious and passionate about what makes things work.
  • 1-2 years of experience in a manufacturing environment required.
  • Bachelor's degree in Business, Engineering, Manufacturing Technology, or a related field - or equivalent experience in a technical or industrial environment required.
  • Strong interpersonal and communication skills with the ability to engage credibly with both engineering and procurement contacts.
  • Highly organized, detail-oriented, and capable of managing multiple programs and priorities simultaneously.
  • Analytical mindset with comfort working with pricing data, cost structures, and basic margin analysis.
  • Proficiency in Microsoft Office required; experience with ERP or CRM systems is a plus.
  • Familiarity with plastics, thermoforming, or custom manufacturing environments preferred.
  • Experience in a customer-facing technical, inside sales, or program coordination role preferred.
  • Exposure to OE or Tier supplier relationships in industries such as transportation, agriculture, construction equipment, or industrial manufacturing preferred.

WHAT WE OFFER
  • A defined career path within a growing, privately held company with 50 years of stability and reputation.
  • Hands-on training in thermoforming technology, manufacturing processes, and technical sales methodology.
  • A collaborative team environment where your contributions are visible and valued.
  • Competitive compensation package with performance-based incentive opportunity.
  • The opportunity to work on complex, custom programs that go well beyond commodity manufacturing.

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