ZipRecruiter

Log In

1

Customer Engagement Associate Jobs in Texas (NOW HIRING)

Xcel Energy

Associate Engagement Manager

Amarillo, TX

$84K - $120K/yr

Associate Engagement Manager Position Summary Key enterprise position leading the development ... At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need.

Northgate Workforce

Be Seen First

Customer Experience Associate

Fort Worth, TX · On-site

$35K - $45K/yr

Customer Experience Associate FPA - Fort Worth, TX Full-Time | In-Person | Paid Training FPA is ... Develop communication, customer engagement, and leadership skills Qualifications * High school ...

ALPHA EXECUTIVE CONSULTING INC

Be Seen First

Customer Sales Associate

Tyler, TX · On-site

$3.0K - $5.0K/mo

Customer Sales Associate -This is an in-person sales and face-to-face customer engagement role Are you a proactive problem solver with strong communication and sales skills? Join our team as a ...

ALPHA EXECUTIVE CONSULTING INC

Be Seen First

Customer Sales Associate

Tyler, TX · On-site

$3.0K - $5.0K/mo

Customer Sales Associate -This is an in-person sales and face-to-face customer engagement role Are you a proactive problem solver with strong communication and sales skills? Join our team as a ...

previous pagenext page

Showing results 21-40

All JobsCustomer Engagement Associate JobsCustomer Engagement Associate Jobs in Texas

Customer Engagement Associate information

See Texas salary details

$21.4K

$43.8K

$67.5K

How much do customer engagement associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer engagement associate in Texas is $43,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $51,700.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Customer Engagement jobs in Texas?

The most popular types of Customer Engagement jobs in Texas are:

What cities in Texas are hiring for Customer Engagement Associate jobs?

Cities in Texas with the most Customer Engagement Associate job openings:

Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,752 per year, or $21 per hour.

Microsoft D365 Customer Engagement Supervisor

RSM Global

Dallas, TX • On-site

$95K - $192K/yr

Full-time

Posted 24 days ago

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities
  • Lead requirements gathering sessions with clients
  • Create design documentation
  • Take an active role in the configuration and development of the D365 CE system
  • Act as the point of contact for client interactions
  • Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Basic Qualifications
  • 5-7 years of experience with Microsoft Dynamics 365 CE
  • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
  • Relevant, hands-on work related experience working in a team environment
  • Desire to learn and grow
  • Superior organizational, writing, interpersonal and communication skills
  • Ability to multi-task and meet deadlines

Preferred Qualifications
  • Microsoft Dynamics 365 CE certified
  • Experience with Scribe
  • SQL Server Reporting Services experience
  • Experience with Field Service
  • Experience with the Power Platform
  • Post-secondary education in information technology or related

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95,400 - $192,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
RSM International logo

About RSM International

Sourced by ZipRecruiter

RSM International is a leading global network of audit, tax, and consulting firms. Headquartered in Chicago, Illinois, US, the firm focuses on providing an exceptional range of professional services to empower clients to move forward with confidence. RSM International was established in 1964 and has since grown to encompass firms in more than 120 countries. The firm's mission is guided by a deep understanding of what clients need to help drive their businesses forward, combined with the international reach of RSM firms worldwide.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Social media

FacebookTwitter

View All RSM International Jobs

Apply