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Customer Engagement Associate Jobs in Ohio (NOW HIRING)

Big Lots

Customer Service Associate

Cleveland, OH · On-site

$14 - $19.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Piqua, OH · On-site

$13.25 - $18.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Canton, OH · On-site

$12.75 - $17.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Youngstown, OH · On-site

$13.75 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Columbus, OH · On-site

$13.50 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Lima, OH · On-site

$14 - $19.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Medina, OH · On-site

$13 - $17.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Cleveland, OH · On-site

$14 - $19.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Roses Discount Stores

Customer Service Associate

Brook Park, OH · On-site

$13.75 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Fremont, OH

$14 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Piqua, OH

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Brook Park, OH · On-site

$13.75 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

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Showing results 1-20

All JobsCustomer Engagement Associate JobsCustomer Engagement Associate Jobs in Ohio

Customer Engagement Associate information

See Ohio salary details

$21.9K

$44.6K

$68.9K

How much do customer engagement associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer engagement associate in Ohio is $44,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $52,800.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.
What are the most commonly searched types of Customer Engagement jobs in Ohio? The most popular types of Customer Engagement jobs in Ohio are:
What cities in Ohio are hiring for Customer Engagement Associate jobs? Cities in Ohio with the most Customer Engagement Associate job openings:
Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.

Student Associate - CCPS, Industry Engagement

University of Cincinnati

Cincinnati, OH • On-site

$14 - $16/hr

Part-time

Posted 4 days ago

University Of Cincinnati rating

7.4

Company rating: 7.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

337th of 618 rated colleges and universities

Job description

Student Associate - CCPS, Industry Engagement
Posting Start Date: 8/7/26
Work Arrangement: Onsite
You are invited to apply to be considered for one of multiple vacancies of the same position. Current UC employees must apply via SuccessFactors.
Primary Duties
The Student Associate position provides part-time employment opportunities within University of Cincinnati departments. This role offers students the chance to gain valuable work experience while supporting the operations and services of the university.
  • Perform a variety of administrative, operational, or program support tasks as assigned by the department.
  • Assist with daily office or departmental activities, including data entry, filing, customer service, and communications.
  • Support departmental projects, events, and initiatives that enhance university programs or community engagement.
  • Operate standard office equipment and software applications in the performance of assigned duties.
  • Maintain confidentiality of student, departmental, and institutional information in accordance with university policies.
  • Demonstrate professionalism, reliability, and a commitment to providing quality service.
  • Perform related duties based on departmental need. This job description can be changed at any time.

Minimum Requirements
  • High School Diploma or GED
  • Enrolled at a post-secondary institution or a secondary school.
  • Enrolled at least part-time (one or more credit hours if at a post-secondary institution), except for summer term, or will be a registered student during the next academic term.
  • Must be at least 16 years of age.
  • "Enrollment" shall include:
    • The period between two successive terms for which the student is enrolled.
    • The one "off" term in each academic year in which the student is not enrolled. Student employee status may be retained for one additional term following either graduation or withdrawal from enrollment.

Physical Requirements
As a UC student employee of an Ohio public institution, you will not contribute to the federal Social Security system, other than contributions to Medicare.
Hourly Pay Rate: $14-16/hour
To learn more about student employment at The University of Cincinnati, please click here.
For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.
Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.
REQ: 103613

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