Customer Enablement Program Manager Jobs in Seattle, WA

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We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

We are seeking an innovative team member to serve as a Senior Partner Enablement Program Manager. In this high-impact role, you will bridge the gap between strategy and execution, ensuring that our Workday sales, services and innovation partners and our Global Partner Organization (GPO) don't just have information-they have a competitive advantage.
You will work at the intersection of people, process, and performance, turning complex product roadmaps into scalable, AI-driven enablement that accelerates partner ramp time and drives global revenue. Your goal is "simplicity at scale" to accelerate partner readiness and improve partner performance globally.

About the Role

Responsibilities

• Evolve the global partner enablement framework for the Workday ecosystem, aligning Global Customer Operations Enablement (GCOE) with partner organization priorities.

• Design and deploy specialized strategies for partner motions including our system integrators, ISVs and referral partners; including scalable learning journeys, certifications, sales tools, battle cards and communications that support partners across the lifecycle.

• Modernize the learning experience by embedding AI-driven programs and personalized learning paths directly into the flow of work.

• Lead partner readiness for New Product Introductions (NPI) and critical releases, ensuring partners are equipped with use-case expertise and prospecting tools before the first customer call.

• Act as a trusted advisor to senior leadership, using data-driven insights to measure ROI and inform the evolution of our partner strategy.

• Streamline the flow of information, replacing "noise" with high-signal communication strategies that empower rather than overwhelm.

About You

Basic Qualifications

• 4+ years of experience in Sales/Partner Enablement in a global SaaS company with direct sales enablement delivery and facilitation responsibilities.

• Experience designing and scaling enablement programs across multiple partner types (i.e. GSIs, System Integrators & ISVs) within a matrixed organization.

• Working knowledge of adult learning principles and modern learning technology, including AI roleplay and AI learning tools.

Other Qualifications

• The Experience: You have a proven track record in Enterprise Software (SaaS) sales and partner enablement. You understand the nuances of a complex, matrixed partner ecosystem.

• The Mindset: You are a "clarity creator" who thrives in ambiguity. You don't just identify problems; you build the frameworks to solve them.

• Influence Without Authority: You are an expert at navigating a matrixed organization, building consensus across cross-functional teams to hit aggressive global goals.

• Technical Savvy & Outcome Based: You understand adult learning principles and how to leverage modern tech stacks (and AI) to make learning stick.

• High EQ: You are an exceptional communicator capable of facilitating high-stakes sessions with executive audiences while maintaining strong, empathetic relationships across the field.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $125,000 USD - $187,600 USD

Additional US Location(s) Base Pay Range: $118,800 USD - $211,000 USD

Additional Considerations:

If performed in Colorado, the pay range for this job is $125,000 - $187,600 USD based on min and max pay range for that role if performed in CO.09/08/2026

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

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If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.

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